Area Business Manager

Cadila Pharmaceuticals Limited; Siliguri; On-site; INR 1,200,000 - 1,950,000; Full time

Job summary

Cadila Pharmaceuticals Limited is seeking a field sales leader to drive area sales and brand performance in the Siliguri region. You will manage Field Officers, develop KOLs, coordinate with distributors, and ensure timely collections, while maintaining strong process discipline and accurate forecasting.

You will lead CMEs, camps and marketing initiatives, monitor performance via Phyzii, and ensure disciplined reporting.

Qualifications

• Experience in First Line Management preferred.
• Strong process orientation is an advantage.
• Good interpersonal, analytical, and leadership skills.
• Strong communication, execution capability, and attention to detail.

Responsibilities

• Achieve monthly and annual sales targets for the area.
• Drive brand-wise target achievement, especially for focus/thrust brands.
• Ensure each FO achieves territory targets and maximize team productivity.
• Improve business hygiene by minimizing returns and expiries.
• Ensure accurate forecasting for smooth product availability and distribution.
• Coordinate with distributors/C&F for effective supply management.
• Ensure timely collection and achievement of receivable targets.
• Develop and manage brand-specific core customers and KOLs.
• Ensure team maintains Dr Call Average of 12 and minimum 95% MCR coverage.
• Strengthen relationships with KOLs through regular personal visits.
• Track KOL contribution and implement corrective actions where required.
• Support strategic alliance programs to maximize ROI from key accounts.
• Identify core customers for each key product and enhance their contribution.
• Monitor product performance and address business gaps proactively.
• Expand market coverage and identify new growth opportunities.
• Lead, coach, and motivate Field Officers to improve in-clinic effectiveness.
• Conduct joint field work to enhance product knowledge and selling skills.
• Ensure right customer, right product, and right frequency approach.
• Maintain discipline in business processes and reporting systems.
• Drive teamwork, engagement, and retention within the team.
• Plan manpower requirements and fill vacancies in a timely manner.
• Ensure effective execution of CMEs, symposiums, camps, and marketing initiatives.
• Prepare actionable plans during cycle meetings to improve brand performance.
• Track team productivity and compliance through Phyzii.
• Implement local strategies under guidance of senior management.
• Ensure timely and accurate reporting in Phyzii (self & team).
• Maintain and monitor primary & secondary sales records.
• Periodic updating of MCR, chemist, and institution lists as per HO guidelines.
• Ensure effective Daily Work Planning (DWP) and monitoring via control tools (STP, TP, etc.).

Skills

Territory & Business Planning

Team Leadership & Performance

Sales Target Achievement

KOL & Key Account Management

Ethical Compliance & Process

Job description

Principal Tasks & Responsibilities

• Sales & Business Achievement
  • Achieve monthly and annual sales targets for the area.
  • Drive brand-wise target achievement, especially for focus/thrust brands.
  • Ensure each FO achieves territory targets and maximize team productivity.
  • Improve business hygiene by minimizing returns and expiries.
  • Ensure accurate forecasting for smooth product availability and distribution.
  • Coordinate with distributors/C&F for effective supply management.
  • Ensure timely collection and achievement of receivable targets.
• Customer & KOL Development
  • Develop and manage brand-specific core customers and KOLs.
  • Ensure team maintains Dr Call Average of 12 and minimum 95% MCR coverage.
  • Strengthen relationships with KOLs through regular personal visits.
  • Track KOL contribution and implement corrective actions where required.
  • Support strategic alliance programs to maximize ROI from key accounts.
• Product & Market Development
  • Identify core customers for each key product and enhance their contribution.
  • Monitor product performance and address business gaps proactively.
  • Expand market coverage and identify new growth opportunities.
• Team Leadership & Development
  • Lead, coach, and motivate Field Officers to improve in-clinic effectiveness.
  • Conduct joint field work to enhance product knowledge and selling skills.
  • Ensure right customer, right product, and right frequency approach.
  • Maintain discipline in business processes and reporting systems.
  • Drive teamwork, engagement, and retention within the team.
  • Plan manpower requirements and fill vacancies in a timely manner.
• Marketing Program Implementation
  • Ensure effective execution of CMEs, symposiums, camps, and marketing initiatives.
  • Prepare actionable plans during cycle meetings to improve brand performance.
  • Track team productivity and compliance through Phyzii.
  • Implement local strategies under guidance of senior management.
• Reporting & Administration
  • Ensure timely and accurate reporting in Phyzii (self & team).
  • Maintain and monitor primary & secondary sales records.
  • Periodic updating of MCR, chemist, and institution lists as per HO guidelines.
  • Ensure effective Daily Work Planning (DWP) and monitoring via control tools (STP, TP, etc.).

Key Skills & Competencies

• Functional / Technical
  • Territory & Business Planning
  • Team Leadership & Performance Management
  • Sales Target Achievement
  • KOL & Key Account Management
  • Ethical Compliance & Process Discipline
• Behavioural
  • Experience in prior First Line Management experience preferred.
  • Strong process orientation is an advantage.
  • Good interpersonal, analytical, and leadership skills.
  • Strong communication, execution capability, and attention to detail.