AR Calling - RCMS - Specialist (India)

PricewaterhouseCoopers; India; On-site; INR 600,000 - 900,000; Full time

Job summary

PricewaterhouseCoopers Acceleration Center India is seeking an AR Calling - RCMS - Specialist to engage clients, analyze needs, and develop strategies to optimize revenue cycle management. You will work with Advisory and healthcare teams to deliver operational excellence and technology-enabled improvements.

The role emphasizes deep process analysis, guidance on automation, and collaboration with clients to implement solutions while supporting professional growth in a fast-paced environment.

Qualifications

• English proficiency required for oral and written communication.
• Proficiency with billing software, EHRs, and Microsoft Office applications.
• Attention to detail and ability to prioritize tasks to meet deadlines.
• Flexibility to work night shifts in US time zone.
• Undergraduate or graduate degree from a recognized university.

Responsibilities

• Analyze client operational processes to identify areas for improvement and productivity gains.
• Develop and implement strategies for operational efficiency and process optimization.
• Provide guidance on technology solutions and process automation to streamline operations.
• Collaborate with clients to build operational excellence frameworks and improve performance.
• Conduct in-depth operational analyses to support projects and deliver client value.
• Apply lean process improvement techniques to reduce waste and optimize workflow.
• Support development of innovative solutions addressing client needs.

Skills

English proficiency

Billing software

Electronic health records

Microsoft Office

Attention to detail

Task prioritization

Night shift

Education

Undergraduate or Graduate degree

Tools

Epic HB/PB systems

Job description

Industry/Sector

Not ApplicableSpecialism

Managed ServicesManagement Level

Specialist & Summary The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. Youll work at the heart of global teams across Advisory, Assurance, Tax and Business Servicessolving real client challenges through connected collaboration. Well help you grow your skills so you can go further.

With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a differenceevery day.

As an AR Calling - RCMS - Specialist, you will engage with clients to optimize operational efficiency and effectiveness, focusing on analyzing client needs and developing strategies to streamline processes and enhance productivity. Within our Advisory practice, you will leverage your specialized skills to provide consulting services that drive business performance and operational excellence. As a Specialist, you will provide technical knowledge and conduct in-depth analyses to support specific projects, adapting to a fast-paced environment and consistently delivering quality work that adds value to our clients and contributes to team success.

In this role at PwC Acceleration Center India, you will work closely with clients to identify areas for improvement and develop cutting-edge solutions.

Your responsibilities will include offering guidance on implementing technology solutions, process automation, and operational excellence frameworks. By taking ownership of your work and applying a learning mindset, you will contribute to the success of our clients and the team, while also developing your potential and building commercial awareness.

Responsibilities

• Analyzing client operational processes to identify areas for improvement and enhance productivity
• Developing and implementing strategies for operational efficiency and process optimization
• Providing specialized guidance on technology solutions and process automation to streamline operations
• Collaborating with clients to develop operational excellence frameworks and improve business performance
• Conducting in-depth operational analysis to support specific projects and drive value for clients
• Applying lean process improvement techniques to reduce waste and optimize workflow
• Supporting the development of innovative solutions to address client needs and improve operational outcomes
• Utilizing project management skills to coordinate and execute operational improvement initiatives
• Gathering and interpreting data to inform decision-making and identify patterns in operational performance
• Engaging in continuous learning to apply professional and technical standards in operational consulting

What You Must Have

• Any Undergraduate Degree (10+2 or Equivalent) OR Graduate Degree in any discipline from a recognized university/institution
• 0 to 3 years of experience in healthcare provider revenue cycle management
• Oral and written proficiency in English required
• Proficiency in using billing software, electronic health records (EHR), and Microsoft Office applications
• Attention to detail and ability to prioritize tasks to meet deadlines
• Shift timings: Flexible to work in night shifts (US Time zone)

What Sets You Apart

• Knowledge of medical coding (ICD-10, CPT)
• Familiarity with UB-04 and/or CMS-1500 claim forms
• Experience with Epic HB or PB systems
• Identifying and resolving payment delays
• Collaborating with internal departments to resolve issues
• Adhering to HIPAA regulations and guidelines
• Excelling in documentation and reporting

Travel Requirements

Not Specified