AR Associate Analyst

TruBridge; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

TruBridge in Chennai is seeking an AR Associate Analyst to support the revenue cycle management process, including claims follow-up, documentation, and denial management. The role is entry-to-junior level, ideal for individuals starting or growing a career in U.S.

healthcare AR. Under supervision, you will perform claim status checks, research basic denials, and help ensure accurate reimbursement while maintaining audit-ready records and strict HIPAA compliance.

Qualifications

• High School diploma or equivalent required.
• 0–1 year experience in U.S. healthcare AR, claims follow-up, or denial management.
• Knowledge of medical terminology and ICD-10, CPT, HCPCS codes.
• Strong written and verbal communication; basic computer literacy.
• Willingness to work night shifts.

Responsibilities

• Check claim status with payers via calls, IVR, or payer web portals.
• Accurately document claim activity in client software; maintain audit-ready records.
• Review available documentation such as EOBs, authorization notes, and medical records.
• Identify common denial reasons and escalate complex issues to senior team members.
• Perform eligibility verification and assist with claim submission or resubmission.
• Follow up on assigned claims, denials, or suspensions as per team instructions.
• Adhere to HIPAA and all regulatory/billing compliance requirements.

Skills

Attention to detail

Time management

Communication skills

Problem solving

Eagerness to learn

Education

High School diploma or equivalent

Graduate or equivalent

Tools

Epic

Cerner

NextGen

eCW

CareCloud

Job description

The AR Associate Analyst supports the revenue cycle management (RCM) process by assisting in claims follow-up, documentation, and resolution of outstanding insurance balances. Under supervision, the AR Associate Analyst will perform claim status checks, research basic denials, and help ensure accurate and timely reimbursement. This is an entry-to-junior level role designed for individuals beginning or growing their career in U.S. healthcare accounts receivable and denial management.Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:Assist in checking claim status with payers via calls, IVR, or payer web portals.Accurately document claim activity in client software, maintaining audit-ready records.Support post-call analysis and record after-call actions as directed.Review available documentation such as EOBs, authorization notes, and medical records under guidance.Help identify common denial reasons and underpayments, escalating complex issues to senior team members.Perform eligibility verification and assist with claim submission or resubmission.Follow up on assigned claims, denials, or suspensions as per team instructions.Adhere to HIPAA and all regulatory/billing compliance requirements.Meet daily/weekly productivity and quality expectations as set by the team.All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.Minimum Requirements:High School (HSC) or graduate equivalent.0–1 years of experience in U.S. healthcare accounts receivable, claim follow-up, or denial management (internships or training experience may be considered).Basic knowledge of medical terminology and exposure to ICD-10, CPT, and HCPCS codes.Strong written and verbal communication skills.Basic computer literacy.Willingness to work continuous night shifts.Education / Experience / Certification:High School diploma, Graduate, or equivalent required.Exposure to U.S. healthcare BPO/RCM processes preferred.Experience with EHR or billing systems (e.g., Epic, Cerner, NextGen, eCW, CareCloud) is a plus.Familiarity with clearinghouses (Waystar, Realmed, Availity, Change Healthcare, ViaTrack) beneficial but not required.Proficiency with MS Excel, MS Word, and Google Sheets preferred.Skills & Technical Proficiency:Eager to learn and develop skills in healthcare accounts receivable management.Strong attention to detail and ability to follow structured processes.Basic analytical and problem-solving ability; willingness to escalate issues when needed.Ability to manage assigned tasks and meet deadlines under supervision.Strong organizational and time management skills.Commitment to confidentiality and HIPAA compliance.Working Environment/Physical DemandsWorking Environment:General office environment: Works generally at a desk in a well-lighted, air-conditioned office, with moderate noise levels.Periods of stress may occur.Physical Demands:Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.Some walking and standing relative to interaction with other personnel.Travel Requirements: x None Occasional Moderate Frequent Very Frequent (25% or Less) (25% - 40%) (40% - 80%) (80% or mOther possible Unofficial TitlesUnofficial titles may be given by the manager and used for email signature.Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the \"at will\" employment relationship between the company and the employeIndividual Contributor