Apps Specialist, gTech Ads Solutions

Google; Bengaluru; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

An innovative company seeks a dynamic individual to join their gTech Ads team, focusing on optimizing customer experiences with digital marketing and advertising solutions. This role involves collaborating with cross-functional teams to develop growth strategies and provide data-driven insights that enhance client relationships. You'll play a crucial part in delivering tailored solutions that maximize customer benefits from industry-leading products. If you are passionate about digital marketing and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 2 years of experience in digital media or marketing solutions.
• Experience in customer relationship development or account management.

Responsibilities

• Build knowledge about digital marketing and Google products.
• Develop growth plans for advertisers with cross-functional teams.
• Provide data-driven recommendations to customers.

Skills

Digital Marketing

Client Solutions

Data Analysis

Cross-functional Collaboration

Education

Bachelor's Degree

Tools

Google Ads

Digital Advertising Platforms

Job description

Note: By applying to this position, you will have the opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India.

Minimum qualifications:

1. Bachelor's degree or equivalent practical experience
2. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns, and providing client solutions
3. 1 year of experience working in customer relationship development, account management, media consulting, or a similar role

Preferred qualifications:

• Experience in troubleshooting products or services
• Understanding of media landscape and knowledge of Google's advertising solutions or similar digital advertising campaigns and platforms
• Ability to work with cross-functional teams
• Ability to demonstrate a data-driven approach when proposing solutions, providing insights to customers
• Ability to create programs to drive performance (e.g., product adoption plans; campaign syncs)

About The Job

gTech Ads is responsible for all support and media and technical services for customers across our entire ad products stack. We help our customers optimize their use of our ad and publisher products and guide them when they need assistance.

Our services include enabling better self-help and in-product support, providing support through interactions, setting up accounts, implementing ad campaigns, and delivering media solutions tailored to customers' business and marketing needs, including complex technical and measurement solutions with consultative support for large clients.

These solutions range from bespoke, customized offerings to scalable support for millions of customers worldwide. We collaborate with Sales, Product, and Engineering teams to develop better solutions, tools, and services to enhance our products and customer experience.

As a global, cross-functional team, our goal is to ensure our customers achieve the best return on investment with Google and to remain a trusted partner. Google's mission is to create products and services that make the world a better place, and gTech's role is to help bring these to life.

Our trusted advisors support customers globally, leveraging technical skills, product expertise, and a thorough understanding of complex customer needs. Whether providing bespoke solutions or scalable tools, everything we do aims to maximize customer benefit from Google products.

To learn more about gTech, check out our video.

Responsibilities

• Build knowledge about digital marketing/advertising, Google products, performer offerings, and industry verticals, staying current through training and resources.
• Develop growth plans for advertisers in collaboration with industry managers from cross-functional teams.
• Create and support multi-product solution promotions and collaborate with in-market sales teams on growth strategies.
• Draw insights from data analysis and provide data-driven recommendations to customers and leadership.

Google is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, in accordance with legal requirements. For accommodations, please complete our Accommodations for Applicants form.