Apprentice - Proctor Agent

ETS; Delhi; On-site; INR 167,400 - 279,000; Full time

Benefits offered by this job

Opportunity for rotation across different functions

Potential for additional income through overtime

Up to 8 hours of PTO for volunteer work

Job summary

ETS is looking for a Live Online Proctor Apprentice to monitor live examinations from various institutions. The role entails ensuring exam integrity, verifying identity, and flagging violations. Apprenticeship includes mentoring and progressing after the training period.

The ideal candidate should be enrolled under the NATS and possess a relevant degree or diploma. This apprenticeship offers a structured training schedule and opportunities for future growth within ETS.

Qualifications

• Be enrolled under the National Apprenticeship Training Scheme (NATS).
• Not have previously undergone similar apprenticeship training.
• Meet age and eligibility criteria outlined in the Apprenticeship Act.

Responsibilities

• Monitoring and proctoring live examination from exam takers.
• Checking irregularities or cheating during examination.
• Flagging violations with accurate timestamps.

Education

Bachelor’s degree or ITI Diploma or IHM Certificate

Job description

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future‑ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

About The ETS Apprenticeship Program

ETS engages Apprentices under the National Apprenticeship Training Scheme (NATS) in compliance with the Apprenticeship Act. The goal is to provide practical training, foster skill development, and ensure compliance with the Apprenticeship Act, thereby enhancing employability and contributing to the organization's workforce development goals.

About The Role

Live Online Proctor Apprentice is responsible for adhering to live examination from various schools, clients and organizations with high regard to the exam integrity and identity verification, eligibility verification, and test environment securities.

The primary objective of this Apprenticeship is to monitor and proctor all assigned live/online exam taker and to ensure organizational requirements and rules were observed throughout the test. While providing the highest level of meticulousness and span attention, the Apprentice flags all possible behavior and actions that are not acceptable to the school, client and organization policies and rules. Additional duties and responsibilities as assigned.

• Monitoring and proctoring live examination from exam takers coming from different schools, clients and organizations.
• Checking irregularities or cheating during examination.
• Flagging violations which also include accurate time stamps.
• Validating test taker information and image through visual assessment.
• Correcting, editing, and adding violations when necessary.
• Working and communicating effectively with various levels of management.
• Identifying and escalating priority issues.

Training and Supervision

• Each apprentice will be assigned a supervisor/mentor for guidance.
• Training modules and objectives will be shared at the start of the program.
• Regular evaluations will be conducted to monitor progress.

Apprentices Must Meet The Following Criteria

• Be enrolled under the National Apprenticeship Training Scheme (NATS).
• Possess a degree or diploma in engineering, technology, or other fields as specified under the Apprenticeship Act.
• Not have previously undergone similar apprenticeship training.
• Meet the age and eligibility criteria outlined in the Apprenticeship Act (e.g., typically 16–25 years, unless exceptions apply).

Education & Experience

• Bachelor’s degree in any stream OR ITI Diploma or IHM Certificate
• Fresh graduates encouraged to apply

For Apprentices

• Register on the NATS portal ( https://www.mhrdnats.gov.in ) and provide the unique registration number.
• Submit all required documents during onboarding, including proof of registration.
• Complete verification by the Board of Apprenticeship Training (BOAT).

Growth & Learning Opportunities

After successful completion of 6 months in the apprenticeship program, apprentices will have the opportunity to rotate across different functions within ETS to gain a deeper understanding of overall operations. This rotational exposure provides valuable insight into how various teams collaborate to deliver ETS’s global assessments and services.

Work Schedule

• Shift Type: General Day Shift (Fixed Hours) (Most probably 10 AM – 6 PM IST), 5 days work from office.
• Overtime Option: Apprentices who wish to take on additional hours may do so voluntarily based on business needs. Any extra hours worked will be compensated as per company policy. This offers an opportunity to earn additional income while gaining more experience.

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.