Apprentice

Taj Safaris; Haridwar, Dehradun, Kolkata District; On-site; INR 89,000 - 134,000; Part time

Job summary

Taj Safaris in Haridwar invites aspiring hospitality professionals to join a structured apprenticeship program designed to provide hands-on experience across hotel operations, including guest service, housekeeping, and food service.

Under the Apprentices Act, 1961, candidates will train under supervision, maintain logs, attend trainings, and rotate through departments to learn SOPs, safety, quality, and guest engagement.

Qualifications

• Interest in hospitality and service excellence

Responsibilities

• Assist in day-to-day departmental tasks under guidance (guest check-in/check-out, room cleaning, food service, admin support or kitchen prep)
• Follow SOPs related to service delivery, cleanliness, safety and quality
• Maintain cleanliness and hygiene at workstation and handle equipment safely
• Engage professionally with guests and internal stakeholders
• Attend departmental briefings, trainings and workshops to learn hotel operations
• Adhere to grooming standards, punctuality and conduct expectations
• Support smooth handovers and communicate with colleagues and supervisors
• Monitor supplies and inform supervisor of shortages
• Respond to trainer instructions and demonstrate willingness to learn
• Maintain a learning log or progress sheet for apprenticeship program

Job description

Job Summary

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision.

Responsibilities

• Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department.
• Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality.
• Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies.
• Engage professionally with guests and internal stakeholders to ensure a positive service experience.
• Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations.
• Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization.
• Support smooth departmental handovers and communicate effectively with colleagues and supervisors.
• Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements.
• Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve.
• Maintain a learning log or progress sheet as part of the apprenticeship program requirements.

Areas of Responsibility

• Keen interest in hospitality and service excellence
• Guided by a contract of apprenticeship under the Apprentices Act, 1961

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