Appointment Setter

Spine Mantra; Kolkata District; Hybrid; INR 350,000 - 480,000; Full time

Benefits offered by this job

Informal dress code

Performance bonuses

Paid time off

Flexible working hours

Remote work options

Tuition reimbursement

Employee recognition programs

Relocation reimbursement

Job summary

Spine Mantra in Kolkata is seeking a dedicated Appointment Setter to schedule patient consultations and follow-up appointments. You will ensure timely communication, accurate records, and smooth coordination with medical staff to support efficient patient care.

The ideal candidate has a high school diploma, 1+ year in customer service or administrative roles (preferably in healthcare), strong communication and interpersonal skills, excellent organizational and time management abilities, and

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in scheduling software and office applications.

Responsibilities

• Schedule patient appointments and follow-up consultations.
• Confirm appointments and provide necessary information to patients.
• Maintain accurate and up-to-date appointment records.
• Coordinate with medical staff to manage appointment schedules.
• Handle patient inquiries and provide excellent customer service.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Tools

Scheduling software

Office applications

Job description

About the Job: Spine Mantra is seeking a dedicated Appointment Setter to schedule patient consultations and follow-up appointments. The Appointment Setter will play a crucial role in ensuring that our patients receive timely and efficient care.

Key Responsibilities:

• Schedule patient appointments and follow-up consultations.
• Confirm appointments and provide necessary information to patients.
• Maintain accurate and up-to-date appointment records.
• Coordinate with medical staff to manage appointment schedules.
• Handle patient inquiries and provide excellent customer service.

Skills Required:

• High school diploma or equivalent.
• 1+ years of experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in scheduling software and office applications.

Other Perks:

• Informal dress code.
• Performance bonuses.
• Paid time off and flexible working hours.
• Remote work options.
• Tuition reimbursement based on discussion.
• Employee recognition programs.
• Relocation reimbursement based on discussion.

About the Company: Spine Mantra is India’s leading super-speciality clinic for spine health, offering advanced diagnosis and treatment. Our appointment setter will ensure that our patients receive the care they need in a timely and efficient manner.