Applications Support Technology Lead Analyst -Vice President

Citibank (Switzerland) AG; Pune District; On-site; Confidential; Full time

Job summary

The Apps Support Technology Lead Analyst (VP) role in Pune, India, is a senior, hands-on technical leadership position within Citibank's equity derivatives production support. You will partner with multiple technology teams to ensure seamless integration, identify enhancements, analyze complex processes, and guide risk and security considerations.

You will manage a team, mentor peers, and drive continuous improvement in a fast-paced, high-stakes financial environment with a focus on operational

Qualifications

• 10+ years as technology lead in finance domain.
• Experience across Windows, Unix, SQL, and cloud technologies.
• Strong communication, leadership, and incident management skills.

Responsibilities

• Lead Equity Derivatives Production Support team in India and provide line management.
• Work hands-on as a technical leader across multiple technology teams.
• Lead incident management calls and drive problem resolution.
• Collaborate with Product Owners, Business Analysts and Systems Analysts to document impacts.

Skills

Windows

Unix

SQL

Cloud technologies

Infrastructure

Financial markets knowledge

Incident management

Leadership

Communication

Problem solving

Education

Bachelor's degree

Master's degree

Job description

## Applications Support Technology Lead Analyst -Vice PresidentApplylocations: Pune Maharashtra Indiatime type: Full timeposted on: Posted Todayjob requisition id: 26977556The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **Responsibilities:*** The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.* Provides expertise in area and an advanced level of understanding of the principles of apps support.* Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.* Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.* Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements* Considers the implications of the application of technology to the current environment.* Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.* Acts as advisor or coach to new or lower level analysts; allocates work.* Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.* Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.* Persuades and influences others through strong and comprehensive communication and diplomacy skills* Performs other duties and functions as assigned* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Recommended Qualifications:**The successful candidate will be responsible for leading the Equity Derivatives Production Support team in India. The role also has line management responsibility.This is a hands-on, technical leadership role requiring* 10+ years experience* Strong technical skills covering Windows, Unix, SQL, infrastructure and cloud-based technologies* In-depth knowledge of financial markets including the management of risk* An ability to communicate effectively with different audiences* An ability to lead incident management calls effectively* A dynamic, proactive outlook, focused on continuous improvement and operational excellence* Practical problem solving and strategic thinking skills* Demonstrated leadership, interpersonal skills and relationship building skills* Service oriented attitude* Ability to work in a fast-paced environment* Experience working or leading requirement gathering efforts for multiple large development projects at one-time* Proficient using basic technical tools and systems* Good interpersonal and communication skills**Education:*** Bachelor’s/University degree, Master’s degree preferredThe successful candidate will be responsible for leading the Equity Derivatives Production Support team in India. The role also has line management responsibility.This is a hands-on, technical leadership role requiring;* Strong technical skills covering Windows, Unix, SQL, infrastructure and cloud-based technologies* In-depth knowledge of financial markets including the management of risk* An ability to communicate effectively with different audiences* An ability to lead incident management calls effectively* A dynamic, proactive outlook, focused on continuous improvement and operational excellence------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Applications Support------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.*