Application Support Engineer- Dotnet

Capgemini; Hyderabad, Bengaluru; Ibrido; INR 1.200.000 - 2.000.000; Tempo pieno

Descrizione del lavoro

Capgemini in Hyderabad is seeking a Senior .NET Production Support Engineer to maintain critical business applications. You will provide L2/L3 support, investigate incidents, and implement fixes to ensure application stability and performance.

The role requires collaboration with development, QA, infrastructure and business teams, with on-call rotations and a focus on security and best practices. Familiarity with Azure and CI/CD is essential.

Competenze

• Strong expertise in C#, .NET Core/.NET 6+, ASP.NET Web API, MVC, Entity Framework and SQL Server.
• Proven experience in troubleshooting production issues and ensuring system stability.
• Experience in incident management, RCA, and on-call rotations.

Mansioni

• Provide L2/L3 production support for .NET-based applications.
• Investigate, troubleshoot, and resolve application and production issues.
• Perform root cause analysis and implement preventive measures.
• Monitor application health, availability and performance.
• Work on bug fixes, enhancements and minor development tasks.
• Support deployments and CI/CD processes.
• Collaborate with development, QA, infra and business teams.
• Adhere to security, coding and operational best practices.
• Support microservices-based apps hosted on Azure.
• Manage incidents, service requests and problem tickets within SLA timelines.
• Participate in on-call support and rotational shifts.

Conoscenze

C#

NET Core/6+

ASP.NET Web API

ASP.NET MVC

Entity Framework

SQL Server

Production Support

Incident Management

Root Cause Analysis

OOP & Design Patterns

Azure Services

CI/CD Pipelines

Microservices

Strumenti

Azure DevOps

Docker

Kubernetes

App Insights

Splunk

Dynatrace

Redis

Azure Functions

Service Bus

ITIL Processes

Descrizione del lavoro

Job Description

We are seeking a Senior .NET Production Support Engineer to support and maintain critical business applications. The ideal candidate should have strong expertise in C#, .NET Core/.NET 6+, ASP.NET Web API, MVC, Entity Framework, and SQL Server, along with experience in troubleshooting production issues and ensuring application stability.

The role requires working closely with development, infrastructure, and business teams to investigate incidents, perform root cause analysis, implement fixes, and support production systems. Candidates must be comfortable working in rotational shifts and handling critical production incidents.

Key Responsibilities

• Provide L2/L3 production support for .NET-based applications.
• Investigate, troubleshoot, and resolve application and production issues.
• Perform root cause analysis and implement preventive measures.
• Monitor application health, availability, and performance.
• Work on bug fixes, enhancements, and minor development activities.
• Support deployments and CI/CD processes.
• Collaborate with development, QA, infrastructure, and business teams.
• Ensure adherence to security, coding, and operational best practices.
• Support microservices-based applications hosted on Azure.
• Manage incidents, service requests, and problem tickets within SLA timelines.
• Participate in on-call support and rotational shifts.

Mandatory Skills

• C#
• .NET Core / .NET 6+
• ASP.NET Web API
• ASP.NET MVC
• Entity Framework
• SQL Server
• Production Support
• Incident Management
• Root Cause Analysis (RCA)
• OOPs & Design Patterns
• Azure Services
• CI/CD Pipelines
• Microservices

Good to Have

• Azure DevOps
• Docker
• Kubernetes
• App Insights
• Splunk
• Dynatrace
• Redis
• Azure Functions
• Service Bus
• ITIL Processes