Application Support Engineer

Siemens; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Siemens Digital Industries Software in Bengaluru is seeking an Application Support Engineer to assist customers with developing and enhancing CAD workflows. You will bridge software solutions and customer needs using scripting and Linux expertise to deliver impactful support.

You will collaborate with engineering and external teams, document solutions, and contribute to training materials while aiming to improve response times and resolutions for complex design challenges.

Qualifications

• Bachelor's degree in Electronics and communication, Computer science, Electrical Engineering, or related field.
• 2+ years in the EDA industry with hands-on exposure to Cadence, Synopsys, Siemens (Mentor Graphics).
• Proficiency in scripting with Python, TCL, and Shell for automation and data processing.
• Strong Linux knowledge, including command-line proficiency, system administration, and troubleshooting.
• Solid electronics background, including understanding of digital/analog design, VLSI, Embedded, Emulation concepts.
• Proven customer support experience, with excellent communication skills and a customer-first mindset.
• Certification in Linux (e.g., RHCSA) or relevant EDA tools or VLSI course.
• Direct experience with Siemens Altair Accelerator and/or Flowtracer or competitive workload managers.
• Understanding of CAD infrastructure: compute clusters and distributed computing for chip design workflows.
• Familiarity with semiconductor manufacturing processes.
• Familiarity with Siemens EDA tools including Questa, Calibre, or other Siemens solutions.
• Knowledge of hybrid on-premise/cloud environments for EDA workloads and cloud bursting strategies.
• Familiarity with containerized EDA workflows and orchestration tools (Kubernetes, Docker, Singularity).
• Understanding of AI/ML applications in chip design including ML-driven optimization and intelligent job scheduling.

Responsibilities

• Provide frontline technical support for EDA software/tools, resolving customer queries.
• Develop and execute scripts in Python, TCL, and Shell to automate testing, debugging, flow orchestration and workflow optimizations.
• Diagnose and replicate issues on Linux-based systems, leveraging deep knowledge of Linux environments for root-cause analysis.
• Collaborate with engineering teams to elevate complex problems from our software.
• Document solutions, create knowledge base articles, and contribute to customer training materials.
• Monitor support metrics and drive continuous improvement in response times and resolution rates.

Skills

Python scripting

Linux expertise

EDA concepts

Customer support

VLSI knowledge

AI/ML in design

Test automation

Communication skills

Problem solving

Education

Bachelor's degree in Electronics & Communications

Bachelor's degree in Computer Science

Electrical Engineering

RHCSA certification

VLSI/EDA course

Tools

Cadence

Synopsys

Mentor Graphics

Questa

Calibre

Kubernetes

Docker

Grid Engine

Job description

Application Support Engineer

Siemens Digital Industries Software

Position Overview

You'll support our customers in developing and enhancing complex computer-aided engineering design and manufacturing processes. In this role, you'll work with CAD tools and scripting to bridge the gap between our software solutions and customer needs. You'll provide technical guidance, manage data exchange across engineering systems, and collaborate with both internal teams and external teams to deliver impactful solutions. This is an excellent opportunity to grow your technical expertise while making a direct impact on customer success.

Key Responsibilities

• Provide frontline technical support for EDA software/tools, resolving customer queries.
• Develop and execute scripts in Python, TCL, and Shell to automate testing, debugging, flow orchestration and workflow optimizations.
• Diagnose and replicate issues on Linux-based systems, leveraging deep knowledge of Linux environments for root-cause analysis.
• Collaborate with engineering teams to elevate complex problems from our software
• Document solutions, create knowledge base articles, and contribute to customer training materials.
• Monitor support metrics and drive continuous improvement in response times and resolution rates.

Required Qualifications Skills

• Bachelors degree in Electronics and communication, Computer science, Electrical Engineering, or related field.
• 2+ years of experience in the EDA industry, with hands‑on exposure to tools like Cadence, Synopsys, Siemens (Mentor Graphics).
• Proficiency in scripting with Python, TCL, and Shell for automation and data processing.
• Strong Linux knowledge, including command‑line proficiency, system administration, and troubleshooting.
• Solid electronics background, including understanding of digital/analog design, VLSI, Embedded, Emulation concepts.
• Proven customer support experience, with excellent communication skills and a customer‑first mindset.
• Certification in Linux (e.g., RHCSA) or relevant EDA tools or VLSI course. Preferred Qualifications
• Direct experience with Siemens Altair Accelerator and/or Flowtracer (or competitive workload managers such as IBM Spectrum LSF or Grid Engine).
• and-route, GDS).
• Understanding of CAD infrastructure: Experience designing, configuring, or managing compute clusters and distributed computing environments for chip design workflows.
• Familiarity with semiconductor manufacturing processes.
• Familiarity with Siemens EDA tools including Questa, Calibre, or other Siemens Digital Industries Software Solutions.
• Knowledge of hybrid on‑premise/cloud environments for EDA workloads and experience with cloud bursting strategies for compute‑intensive design tasks.
• Familiarity with containerized EDA workflows and orchestration tools (e.g., Kubernetes, Docker, Singularity) in semiconductor design contexts.
• Understanding of AI/ML applications in chip design including ML‑driven optimization, design space exploration, and intelligent job scheduling.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.