Application Engineer (Optics and Photonics) - Bangalore

Edmund Optics; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Employee provident fund

Medical insurance

Flex benefits

Training programs

Job summary

Edmund Optics India in Bangalore seeks an Application Engineer (Optics and Photonics) to deliver pre‑sales and post‑sales technical support for optical components across diverse markets. You will assist customers via phone, chat, and email with product selection and integration.

The role requires optics/photonics education with hands‑on software knowledge, strong communication, and the ability to work independently; weekend shifts may be required. Edmund Optics offers training and benefits.

Qualifications

• Associate or Bachelor’s degree in Optics, Photonics, Physics, or related field.
• Master’s degree preferred; 2 years in technical sales or application engineering/support is a plus.
• Strong knowledge of optics/photonics concepts and ability to draft technical documents.

Responsibilities

• Provide pre‑sales and post‑sales technical support for optical components across diverse applications.
• Assist customers by phone, chat, and email with product selection and integration.
• Field custom optics requests and vet based on EO manufacturing capabilities.
• Provide pre‑sales quotes, pricing, and availability.
• Provide post‑sales troubleshooting and manage RMAs.
• Collaborate with internal teams to improve technical knowledge and processes.
• Attend local tradeshows to meet potential customers.
• Participate in trainings and stay updated on new products and applications.

Skills

Optics knowledge

Photonics fundamentals

Technical communication

Problem solving

Multi-tasking

Education

Associate degree in Optics/Photonics/Physics

Bachelor’s degree in Optics/Photonics/Physics

Master’s degree in Optics/Photonics/Physics

Tools

Zemax

TracePro

Job description

Application Engineer (Optics and Photonics) - Bangalore

India

Company Information

Edmund Optics (EO) is a leading manufacturer and distributor of optics, imaging, and photonics technology. EO’s state‑of‑the‑art manufacturing capabilities combined with its global distribution network have earned it the position of the world’s largest supplier of off‑the‑shelf optical components. Supporting the R&D, electronics, semiconductor, pharmaceutical, biomedical and military markets around the globe, EO products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high‑speed factory automation.

Edmund Optics India was set up in May 2019 and is responsible for sales, marketing, distribution and application support for a wide product range throughout India. India is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team.

Job Description

• Provide pre‑sales and post‑sales technical support to customers utilizing optical components in a variety of application spaces, such as life sciences, biomedical, industrial inspection, semiconductor, R&D, etc.
• Assist customers via phone, chat, and email with product selection and integration for their application.
• Field custom optics requests and vet based on Edmund Optics’ manufacturing capabilities.
• Provide pre‑sales support in the form of quotes, pricing, and availability.
• Provide post‑sales support in the form of troubleshooting and RMA creation.
• Collaborate with other departments within Edmund Optics to improve technical expertise and expand knowledge.
• Participate in projects designed to streamline internal processes and improve the customer experience.
• Participate in local tradeshows to meet new customers.
• Actively participate in regular trainings given by third‑party suppliers and Edmund Optics internal subject matter experts, and stay up to date with emerging technology, new products, and applications.
• Comply with federal, state, and company policies, procedures, and regulations.

Qualifications

• Minimum: Associate degree or Bachelor’s degree in Optics, Photonics, Physics, or related field.
• Preferred: Master’s degree in Optics, Photonics, Optoelectronics, Physics, or related field; two years of work experience in a technical sales or application engineering/support position.

Required Skills & Abilities

• Basic knowledge and technical aptitude in optics, photonics, and related fields.
• Proficiency in key engineering, physics, optics, and photonics concepts.
• Basic customer service skills and phone etiquette.
• Professional demeanour, proficient in active listening and effective communication.
• Capable of critical thinking, deductive reasoning, and problem‑solving.
• Ability to review, edit, and draft technical documents such as specification sheets and application notes. Knowledge of optical software such as Zemax and TracePro preferred.
• Ability to work independently and as part of a team. Available to work in shifts over weekends.
• Capable of multi‑tasking and tolerating a high level of stress.
• Requires minimal supervision and direction.
• Assist in a variety of side tasks, such as technical content creation, data clean‑up, updating product documentation, etc., to better support EO customers and colleagues.
• Strong work ethic.

Benefits

Edmund Optics provides extensive training programs and internal development opportunities as well as a range of employee benefits including employee provident fund, personal medical insurance, and flex benefits. The overall employment package is highly competitive with the aim of attracting the best talent available.

Disclosure

Edmund Optics shall, in its discretion, modify or adjust the position to meet the company’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.

Contact Information

To apply, send your CV to [e-mail]