Application Config Specialist-SF LMS

EY; Ernakulam; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Ernst & Young LLP in India seeks an Application Config Specialist - SF LMS to own end-to-end SAP SuccessFactors Learning configurations, integration and delivery. You will work with Project Manager, QA and the integration team to implement LMS solutions that align with learning, compliance and development strategies.

The role requires leadership, strong communication and hands-on experience with LMS imports, SCORM content, SAC/ORD reporting and AI-assisted learning recommendations.

Qualifications

• Experience configuring SAP SuccessFactors Learning modules and delivering LMS solutions.
• Ability to translate HR/L&D requirements into scalable curricula, assignments and workflows.
• Hands-on LMS integrations with HR Core, Recruiting, Onboarding and external content providers.

Responsibilities

• Lead end-to-end delivery of SF LMS solutions with PM, QA and integration teams.
• Configure Learning items, curricula, programs, certifications and compliance training.
• Create functional documents, test scenarios and configuration workbooks; ensure SDLC compliance.

Skills

SAP SuccessFactors Learning

LMS Integration

Learning Analytics

Communication Skills

Education

Degree in Computer Science or related field

Tools

SAC/ORD

SCORM/AICC

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Ernst &Young LLP

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Job Title

Application Config Specialist - SF LMS

Job Code: …

FLSA Status:

Career Path:

Function: (Category for Job Posting) ITS

Primary Owner:

Sub Function: …

Reports to (Job Title): Application Engineer Team Lead

Job Summary

(Briefly describe the main objectives and purpose of the job. Why does the job exist? What is it expected to accomplish?)

AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team

Essential Functions of the Job

• Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
• Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
• Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.
• Support activities including enhancements, releases, data migration, testing, and production support.
• Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
• Integration with third-party applications.
• Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
• Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
• Support reporting using Plateau reports / Stories.
• Work closely with HR, L&D stakeholders, and technical teams.
• Prepare functional documents, test scenarios and Configuration workbooks.
• Manage content integration (SCORM/AICC packages).
• Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
• Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
• Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.

Analytical/Decision Making Responsibilities

• Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.
• Leader and team player – sets example for business analysts and others to follow
• Create an open, honest, accountable and collaborative team environment

Knowledge and Skills Requirements

• SAP SuccessFactors Learning configuration and delivery expertise.
• Strong understanding of learning management, compliance, and development processes.
• Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules). Configure learning items, curricula, programs, certifications, and compliance training.
• Handson LMS integrations with HR Core, Recruiting, Onboarding.
• Strong knowledge on OCN integration with external content providers.
• Experience in LMS imports.
• Experience in custom reports and dashboards for learning analytics (SAC/ORD).
• Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
• Working knowledge of automation or intelligent insights in L&D contexts.
• Experience with reporting, learning analytics, or content strategy.
• Good knowledge of learning processes and compliance training
• Strong communication and documentation skills.

Other Requirements

• Excellent communication.
• Interpersonal skills to interact with business users and provide training/support.

Job Requirements

Education

• A degree in Computer Science and/or a business related degree or equivalent work experience

Experience

• Minimum of 10+ years experience in SuccessFactors Learning Management.
• Minimum 5+ End to End implementation experience or support projects in SF LMS .
• Experience in global HR/talent management processes.
• Work experience in a professional services industry preferred.

Certification Requirements

• SAP Certified – Learning Management.
• At least one additional Talent Management module.

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