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A global healthcare company in Hyderabad seeks an Appeals Representative to research and resolve member and provider complaints. The ideal candidate must have at least 1.5 years of relevant experience, possess strong communication skills, and be willing to work night shifts. This role offers opportunities for career development and contributing to health optimization in the community.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Appeals Representative is responsible for research on all the applications and correspondence and then provide resolution for M&R Appeals by reviewing, researching, scrubbing, making outreach to member, provider and resolving all types of appeals and grievances.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.