Key Responsibilities
Business Management & Strategy
- – Partner with Executive Management and Business Heads to define and execute strategic business objectives.
- – Drive business planning, budgeting, capacity management, forecasting, and performance tracking activities.
- – Lead strategic initiatives to improve profitability, scalability, client service delivery, and operational efficiency.
- – Collaborate with Fund Accounting leadership to enhance operating models across global fund administration functions.
- – Support growth initiatives, business expansion, client transitions, acquisitions, and integration activities.
- – Provide business insights through analysis of operational, financial, and client performance metrics.
- – Drive transformation initiatives across Fund Accounting, Investor Services, Transfer Agency, Depositary, and Asset Servicing functions.
Fund Accounting Business Oversight
- – Provide strategic oversight of Fund Accounting and Fund Administration operations across multiple jurisdictions.
- – Partner with operational leaders to monitor NAV delivery, financial reporting, valuation processes, and client servicing performance.
- – Review and analyze key operational metrics, productivity indicators, control environments, and commercial performance.
- – Support business management across Alternative Investment Funds, Private Equity, Real Estate, Private Credit, Hedge Funds, Hybrid Funds, and Fund of Funds structures.
- – Drive initiatives focused on operational excellence, service quality, risk mitigation, and client satisfaction.
- – Evaluate resource utilization, workforce planning, and capacity management across business functions.
Reporting, Analytics & Management Information Systems
Design and implement executive dashboards, scorecards, and business intelligence frameworks.
Develop meaningful management reporting covering:
- – NAV Delivery Metrics
- – Operational KPIs
- – Client Service Performance
- – Financial Performance
- – Productivity and Capacity Metrics
- – Risk and Control Indicators
- – Revenue and Profitability Analysis
- – Drive reporting automation and digitization initiatives.
- – Utilize Power BI, Excel, and analytics tools to provide actionable business insights.
- – Present business performance updates to Executive Leadership and Global Management Committees.
Stakeholder Management
- – Build and maintain strong relationships with senior leaders, clients, investors, regulators, and internal stakeholders.
- – Act as a strategic advisor to business leaders on operational and commercial decisions.
- – Lead governance forums, executive business reviews, and leadership committees.
- – Facilitate collaboration across Operations, Finance, Risk, Compliance, Technology, HR, and Client Service teams.
- – Manage and influence senior stakeholders across multiple global locations.
Process Improvement & Digital Transformation
- – Identify process optimization and automation opportunities across Fund Administration operations.
- – Lead implementation of operational transformation and digital innovation initiatives.
- – Drive efficiency improvements through Lean Six Sigma, Agile, and continuous improvement methodologies.
- – Partner with Technology teams to enhance reporting platforms, workflow tools, and operational infrastructure.
- – Promote innovation and adoption of emerging technologies within business processes.
Governance, Risk & Compliance
Ensure compliance with regulatory requirements, organizational policies, and client obligations.
Support business governance related to:
- – NAV Production
- – Valuation Oversight
- – Financial Reporting Controls
- – Operational Risk Frameworks
- – Client Service Standards
- – Oversee remediation of audit observations and risk issues.
- – Monitor operational risk metrics and control effectiveness.
- – Maintain strong governance and data management standards.
People Leadership
- – Lead and mentor senior managers and functional leaders.
- – Establish high-performance teams focused on accountability, client service, and operational excellence.
- – Drive succession planning and leadership development initiatives.
- – Promote employee engagement, talent retention, and capability development programs.
- – Foster a culture of collaboration, innovation, and continuous improvement.
Required Qualifications
- – Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Engineering, or related discipline. MBA, CA, CFA, CPA, ACCA, or equivalent professional qualification preferred.
- – Advanced certifications in Project Management, Lean Six Sigma, Agile, Business Analysis, or Change Management are advantageous.
Experience
- – 15+ years of experience within Fund Administration, Fund Accounting, Asset Servicing, Financial Services, Investment Operations, or Business Management functions.
- – Proven leadership experience managing global teams and senior stakeholders.
- – Strong experience in Fund Accounting and Fund Administration environments.
Demonstrated expertise in Alternative Investment structures including:
- – Private Equity
- – Real Estate
- – Private Credit
- – Hedge Funds
- – Hybrid Funds
- – Fund of Funds
- – Experience overseeing NAV production, fund financial statements, investor reporting, and valuation governance processes.
- – Proven track record in business transformation, operational excellence, reporting automation, and strategic planning.
- – Experience working in multinational and multi-jurisdiction fund administration environments.
Technical Skills
- – Fund Accounting & Fund Administration
- – NAV Oversight & Governance
- – Fund Financial Reporting
- – Portfolio & Investment Accounting
- – Alternative Investment Structures
- – Business Intelligence & Analytics
- – Power BI
- – Advanced MS Excel
- – PowerPoint
- – SharePoint
- – Dashboard Development
- – Reporting Automation
- – Operational Risk Management
- – Data Analytics & Visualization
- – Workforce Planning & Capacity Management
- – Financial Performance Analysis
Key Competencies
- – Strategic Leadership
- – Operational Excellence
- – Executive Stakeholder Management
- – Commercial & Financial Analysis
- – Governance & Risk Management
- – Data-Driven Decision Making
- – Change & Transformation Leadership
- – Client Relationship Management
- – Problem Solving & Decision Making
- – People Leadership & Talent Development
- – Influencing & Negotiation Skills
- – Innovation & Continuous Improvement