Analytics Engineer & Service Manager

Siemens España; Thane; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Siemens Technology and Services Private Limited invites an Analytics Engineer & Service Manager for PLM to lead service operations, manage incidents, and coordinate with IT/data teams. You will design data products and pipelines for SCM, Procurement, PLM, and QM insights.

The role requires 10+ years in ITSM or data engineering and hands-on experience with Snowflake, dbt, and cloud data warehousing. You will operate in Mumbai/Pune with a focus on reliability and governance.

Qualifications

• 10+ years of experience in ITSM and/or data engineering for data-intensive applications.
• Apply ITSM processes including incident, problem, change management and service monitoring.
• Build SQL-based data models and ETL/ELT pipelines using Snowflake and dbt.

Responsibilities

• Lead PLM and QM service operations, ensuring reliability, availability, and high user satisfaction.
• Manage incidents through triage, escalation, stakeholder communication, and post-incident analysis to prevent recurrence.
• Monitor service performance, data pipeline health, and system availability to proactively address risks.
• Coordinate with IT and Data Engineering teams to keep infrastructure and pipelines stable and performant.
• Oversee maintenance, updates, patching, and tuning across Snowflake, dbt, Microsoft Fabric, and Mendix components.
• Translate user feedback and enhancement requests into actionable tasks and service roadmap inputs.
• Design and optimize data products, models, and pipelines for SCM, Procurement, PLM, and QM insights.
• Ensure data privacy, security, governance, quality, and Siemens internal IT guideline compliance.

Skills

ITSM

Data governance

Stakeholder comms

Data storytelling

Tools

Snowflake

dbt

Microsoft Fabric

Mendix

GitHub

CI/CD

ETL/ELT

SQL

BI pipelines

Job description

Siemens Technology and Services Private Limited

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: Analytics Engineer & Service Manager for PLM

You’ll make an impact by:

• Lead PLM and QM service operations, ensuring reliability, availability, and high user satisfaction.
• Manage incidents through triage, escalation, stakeholder communication, and post-incident analysis to prevent recurrence.
• Monitor service performance, data pipeline health, and system availability to proactively address risks.
• Coordinate with IT and Data Engineering teams to keep infrastructure and pipelines stable and performant.
• Oversee maintenance, updates, patching, and tuning across Snowflake, dbt, Microsoft Fabric, and Mendix components.
• Translate user feedback and enhancement requests into actionable tasks and service roadmap inputs.
• Design and optimize data products, models, and pipelines for SCM, Procurement, PLM, and QM insights.
• Ensure data privacy, security, governance, quality, and Siemens internal IT guideline compliance.

Use your skills to move the world forward!

• Total experiences is 10yrs, Bring 5 to 7+ years of experience across IT Service Management and/or Data Engineering for data-intensive applications.
• Apply ITSM processes including incident management, problem management, change management, and service monitoring.
• Build SQL-based data models and ETL/ELT workflows using Snowflake, dbt, and cloud data warehousing.
• Use GitHub and CI/CD pipelines to improve data development, deployment, and version control.
• Troubleshoot issues across data pipelines, Snowflake databases, Microsoft Fabric, and Mendix frontends.
• Work with structured Engineering Data, including Parts, BOMs, Teamcenter, NX, material data, and QM principles.
• Communicate complex technical topics clearly to business users, engineers, analysts, and non-technical stakeholders.

Create a better #TomorrowWithUs!

This role is based in Mumbai / Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.