Analyst, Technical Product Management

McDonald's Corporation; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

McDonald's Corporation is seeking a skilled Cloud Administrator to manage and maintain our cloud infrastructure in Hyderabad. The role involves ensuring optimal performance, security, and availability while collaborating with Oracle support and enforcing SDLC and ITIL processes. Candidates should have a Bachelor's degree in Computer Science or IT, and 4-5 years of experience in cloud administration, with knowledge of OCI and security best practices. Join a leading global foodservice retailer and advance your career.

Qualifications

• Minimum of 4-5 years of experience in cloud administration or a related role.
• Excellent communication and presentation skills.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Manage compartments, users, and access in OCI.
• Provision OCI resources (Analytics Cloud, Datawarehouse, Storage).
• Ensure infrastructure availability and performance.

Skills

Cloud administration

Communication skills

Problem-solving

Team collaboration

Security best practices

Education

Bachelor's degree in Computer Science or Information Technology

Tools

OCI

AWS

Azure

GCP

SAP

Job description

About McDonald’s

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald’s global talent base and in‑house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

This role will be a part of Operations Excellence.

We are seeking a skilled Cloud Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our cloud infrastructure, ensuring optimal performance, security, and availability.

Duties

• Manage compartments, users, and access in OCI.
• Track Oracle maintenance notifications.
• Monitor PaaS usage and costs.
• Provision OCI resources (Analytics Cloud, Datawarehouse, Storage).
• Ensure infrastructure availability and performance.
• Maintain OS security and server health.
• Administer databases and apply patches.
• Collaborate with Oracle support.
• Regularly track, review, and report on ticket progress, ensuring alignment with CPIs and critical metrics.
• Possess the knowledge and ability to interpret, educate, and enforce adherence to SDLC and ITIL processes.

Qualifications

• Bachelor’s degree in computer science, Information Technology.

Basic Qualifications:

• Minimum of 4-5 years of experience in cloud administration or a related role.
• Excellent communication and presentation skills.
• Strong problem‑solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Knowledge of security best practices and compliance standards.

Preferred Qualifications:

• Experience with hybrid cloud environments and integrating OCI with other cloud platforms (AWS, Azure, GCP, SAP).
• Certifications in cloud technologies (e.g., OCI Certified, AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator).
• Experience with automation tools and scripting languages.

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.