Analyst - Referential Data Mangement

Societe Generale Global Solution Centre; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Societe Generale Global Solution Centre in Chennai seeks a Static Data Operations professional to maintain reference and master data across enterprise systems, ensuring accuracy and timely delivery to downstream processes such as trading, settlement, and risk. You will work with governance, controls, and change initiatives.

The role emphasizes quality controls, maker-checker processes, risk awareness, and cross‑regional coverage, with opportunities to contribute to continuous improvement and

Qualifications

• 1–5 years of experience in financial services operations.
• Strong interpersonal and professional communication skills.
• Proactive, ownership-driven mindset and ability to work independently.
• Sound understanding of investment banking operations and settlement lifecycle.

Responsibilities

• Deliver data setup and maintenance with high accuracy and SLA adherence.
• Manage end-to-end static data requests following procedures and approvals.
• Monitor queues, aging, and priorities for timely delivery.
• Implement maker-checker controls and maintain audit trails.
• Participate in governance calls and performance reviews.
• Support risk management, BIA/BCP awareness and escalation.

Skills

Attention to detail

Static data concepts

Work under pressure

Communication skills

Stakeholder collaboration

MS Office proficiency

Tools

MS Office

Job description

Process / Team Overview

The Static Data Team is responsible for the accurate, timely, and controlled maintenance of reference and master data across enterprise systems. This includes client, account, instrument, counterparty, settlement, and market static data that directly impacts downstream trading, clearing, settlement, risk, and reporting processes. The team plays a critical role in risk mitigation, operational stability, and service excellence.

Key Responsibilities

• Delivery Excellence & Performance
• Ensure zero external errors in static data setup and maintenance.
• Consistently meet or exceed defined service levels:
  • Productivity: >95%
  • Quality: >99% application‑wise
  • Turnaround Time (TAT): As per CSLA / SLA
• Manage end‑to‑end static data requests in line with documented procedures and approval matrices.
• Monitor queues, aging, and priorities to ensure timely delivery.
• Quality & Control Framework
  • Implement and adhere to robust quality controls, including maker‑checker processes.
  • Perform periodic quality reviews, root cause analysis, and corrective action tracking.
  • Maintain complete documentation and audit trails for all static data changes.
  • Support internal and external audits by providing required evidence and explanations.
• Risk Management & Operational Resilience
  • Maintain zero operational risk incidents through strict adherence to controls and escalation protocols.
  • Demonstrate a working understanding of BIA (Business Impact Analysis), BCP (Business Continuity Planning), and key operational risk parameters.
  • Actively participate in UATs, and contingency testing as required.
  • Promptly elevate potential risks, data inconsistencies, or control breaches.
• Continuous Improvement & Process Maturity
  • Understand and apply the continuous improvement framework (Lean / Six Sigma / Kaizen as applicable).
  • Proactively identify opportunities to improve efficiency, accuracy, automation, and standardization.
  • Contribute to the team’s process maturity score through best practices, documentation updates, and process enhancements.
  • Support change initiatives, system upgrades, and new onboarding activities.
• Staffing Flexibility & Business Coverage
  • Demonstrate flexibility to support skeletal staffing models during holidays, peak volumes, or critical periods.
  • Communicate proactively with stakeholders regarding:
    • Coverage plans
    • Extended support requirements
    • Potential capacity constraints
  • Adapt to evolving business needs, including cross‑regional and time‑zone coverage.
• Policy, Compliance & Culture
  • Ensure strict adherence to SGGSC / organizational policies and procedures, including:
  • Mandatory trainings and certifications
  • Service culture and conduct standards
  • Flexibility and employment policies
  • Maintain confidentiality and data security at all times.
  • Act as a role model for ethical behavior and service excellence.
• Stakeholder & Counterpart Engagement
  • Establish and maintain effective working relationships with:
  • Front‑office, middle‑office, and operations partners
  • Technology, change, and control functions
  • Global counterparts and offshore/onshore teams
• Provide clear, timely communication on status, risks, dependencies, and improvements.
• Participate in governance calls, service reviews, and performance discussions.

Key Skills & Competencies

• Strong attention to detail and analytical mindset
• Solid understanding of static data concepts and operational risk
• Ability to work under pressure and manage tight deadlines
• Clear written and verbal communication skills
• Strong stakeholder and collaboration skills
• Proficiency in relevant applications and MS Office tools

Required

Profile required:

Experience: Candidates with 1–5 years of relevant experience in financial services operations or investment banking are preferred.

Communication & Behavior: The candidate must demonstrate strong interpersonal and professional communication skills, with the ability to engage effectively with internal stakeholders. A proactive, ownership‑driven mindset and the ability to work independently in a fast‑paced environment are essential.

Domain Knowledge: The candidate should possess a sound understanding of investment banking operations, with preferable exposure to trade processing, brokerage operations, and settlement lifecycle management across asset classes.

Analytical & Decision‑Making Skills: The role requires strong analytical and problem‑solving capabilities, with the ability to assess exceptions, interpret data, and exercise prudent judgment in query resolution while adhering to established controls and procedures.

Why join us

"We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status"

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’rea joining us for a period of months, yeaars or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (EaSG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.