Analyst - MDM

WPP; Maharashtra; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

WPP is seeking an MDM/Data Governance professional to manage customer, employee and vendor master data across platforms. The role focuses on data quality, governance, and process mapping within a hybrid office model in India.

You will work on data audits, dashboarding for audits, and SOX control compliance while collaborating with internal and external stakeholders to ensure accurate master data and timely escalations.

Qualifications

• 2–5 years of core MDM experience (Vendor/Masterdata).
• Proficient in English.
• Strong IT knowledge and data/database interest.

Responsibilities

• Set up master data for customers, employees and vendors.
• Map data and processes.
• Conduct data audits and assessments.
• Handle escalated client queries.
• Create dashboards for monthly and quarterly audits.
• Assess and mitigate data quality risks.
• Manage data governance in Maconomy and related platforms.
• Maintain data accuracy within defined SLAs.
• Identify and investigate master data issues and take corrective actions.
• Check and update internal system information.
• Participate in data collection, cleansing, migration and testing.
• Ensure SOX controls compliance.
• Review master data creation and modification.
• Perform ICFR-aligned reviews of vendor and client creation/modification.
• Yearly deactivation of vendor and client records per process.
• Build relationships with stakeholders for effective communication.
• Support peak periods and escalation requests.

Skills

MDM experience

English proficiency

Technical literacy

Data-driven

Attention to detail

Communication skills

Interpersonal skills

Tools

Maconomy

Excel

Outlook

Job description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

What you'll be doing:

• Customer/Employee/Vendor Master Data Setup
• Data and Process Mapping
• Data Audits and Assessments
• Dealing with escalated client queries
• Dashboard for monthly and quarterly audit.
• Data Quality Risk Assessment, Management and Mitigation
• Management of data governance process in Maconomy business systems and related platforms.
• Ensuring that data is maintained to a high standard of accuracy and within defined SLA's
• Identification and investigation of issues relayed to systems master data - taking corrective action where appropriate.
• Checking, updating and maintaining internal system information
• Involvement in project-based activity such as data collection, cleansing, migration and testing where appropriate.
• Ensuring we comply with SOX Controls
• Review the Master Data creation and Modification.
• As per ICFR control, conduct daily, weekly or month review of Vendor and Client creation and modification.
• Yearly activity of deactivation of Vendor and Client as per process.
• Building strong relationships with stakeholders both internally and externally to ensure that communications and relations are effective
• Supporting peak business periods and escalation requests.

What you'll need:

• Must have 2 - 5 years of core MDM experience (Vendor /Masterdata)
• Should be proficiency in English language skills
• Should be well versed with technology
• Strong knowledge of computer operating systems & database technology, especially Microsoft packages (Outlook, Excel etc.)
• Process driven and methodical, with a strong attention to detail and desire to achieve a high standard of work.
• Good administrative, organizational, communication and interpersonal skills are important with the ability to effectively priorities work
• A real interest in data and databases, with an adaptable and flexible approach to work.
• Comfortable working in a dynamic, high volume, fast-paced environment;
• Excellent support for customer service objectives

Who you are:

You're open: we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – we champion a culture of people that do extraordinary work

Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.