Analyst II – Supply Chain (TrakSYS)

General Mills, Inc.; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

General Mills, Inc.의 디지털 제조 부문에서 Senior D&T Analyst로 TrakSYS MES를 포함한 제조 MES 솔루션의 개발·유지보수를 담당합니다. 분석가 중심의 업무 비중이 약 70%, 개발/기술 작업이 30%입니다.

다양한 내부·외부 파트너와 협력해 엔터프라이즈 워크플로우를 설계하고, 운영 우수성과 시스템 가용성을 확보합니다. 주요 인시는 신속한 트라이아웃과 커뮤니케이션으로 비즈니스 중단을 최소화합니다.

전문 기술 스택은 MES, TrakSYS, SQL, REST/SOAP, C#, .NET Core, JavaScript, Azure DevOps 등이며, 글로벌 제조 환경의 차세대 기술 도입과 개선에 기여합니다.

Qualifications

• 학사 학위(공학, IT, 컴퓨터공학 등) 필수
• MES 구축·운영 경험 6–10년 필수
• TrakSYS 포함 MES 솔루션 다수 도메인 경험 우대
• SQL, Oracle, REST, SOAP, IDocs, RFCs, MQTT 등 엔터프라이즈 연동 기술 숙련
• C#, ASP.NET, .NET Core, BigQuery, JavaScript, HTML5, CSS 등 개발 기술 보유
• Azure DevOps, GitHub, PR, 테스트, 배포 관리 경험
• ITSM에서 장애/문제 관리, 서비스 모니터링 및 SLA/KPI 추적 경험

Responsibilities

• MES 구축/변환/지원/향상 책임 수행
• 이해관계자와 협력해 기술 로드맵 형성·고도화
• 신기술 도입 및 프로세스 혁신 검토·배포
• MES 안정성·성능 및 사용자 경험 관리
• 대형 장애 시 조정 및 관계자 커뮤니케이션 주도
• MES 개선 요청 및 신규 기능 개발 수행
• 팀 간 커뮤니케이션/교육 계획 수립 및 지식 공유

Skills

MES 솔루션

TrakSYS

SQL

Oracle

REST APIs

SOAP 서비스

MQTT

C#

ASP.NET

.NET Core

JavaScript

HTML5

CSS

Azure DevOps

GitHub

Incident management

SLA/KPI

Education

학사 학위(공학, IT, 컴퓨터공학 등)

Tools

BigQuery

Azure DevOps

GitHub

Job description

회사 개요

회사 개요 우리는 전 세계가 사랑하는 식품을 만들기 위해 존재합니다. 하지만 우리는 그 이상을 합니다. 우리 회사는 선한 영향력을 발휘하는 것을 최우선으로 하는 곳이며, 매일매일 배움을 확장하고 새로운 시각을 탐구하며 새로운 가능성을 재창조하는 공간입니다. 우리는 서로에게 도전하고 성장할 수 있는 대담한 사고를 가진 인재, 즉 최선을 다할 수 있는 인재를 찾습니다. 식품 분야의 확고한 리더가 되기 위해, 우리는 끊임없이 다음을 향해 도전하는 사람들과 함께합니다.

OVERVIEW

Individual taking up the role would help drive modernization, development and maintenance of Digital Manufacturing solutions such as TrakSYS MES, as a Senior D&T Analyst, ensuring the solutions are sustainable, and following General Mills’ Engineering standards. The role requires the ability to manage multiple initiatives and work well with various internal and external partners to bring capabilities to life across a variety of General Mills business teams. This role is estimated to be 70% analyst / support work and 30% development / technical work.

KEY ACCOUNTABILITIES

Work collaboratively as Senior Analyst (Functional and Technical) for Manufacturing MES solutions, with strong expertise in TrakSYS MES, manufacturing process workflows, enterprise application landscapes, and cross-system integrations. Assume end-to-end ownership for the build, transformation, support, and continuous enhancement of Manufacturing MES solutions on behalf of the D&T organization, ensuring operational excellence, business value delivery, and a superior end-user experience. Partner closely with senior business and technology stakeholders to shape, define, and evolve the strategic technology roadmap for Manufacturing digital capabilities. Contribute to the evaluation, implementation, and deployment of emerging technologies and process innovations across the manufacturing ecosystem, including MES, connected worker solutions, quality management, packaging, equipment and asset maintenance, and manufacturing analytics. Drive stability, performance, and continuous improvement of TrakSYS MES applications, ensuring high system availability, robust operational support, and exceptional business user experience. Act as the primary point of coordination for major incidents impacting Manufacturing applications, ensuring timely triage, effective resolution, clear stakeholder communication, and minimal business disruption. Collaborate with software development and support teams to deliver effective incident management and service support in line with established service level expectations. Deliver MES platform enhancement requests, implementing newer features Develop and enable communication, training plans and knowledge-sharing that build technical capability across teams and business counterparts, promote effective adoption of manufacturing technologies, tools, and processes.

MINIMUM QUALIFICATIONS

Bachelor’s degree in engineering, Information Technology, Computer Science, or a related discipline is required. A master’s or other advanced degree is preferred Core expertise requirement 6 to 10 years of progressive experience in the design, implementation, and support of IT and digital manufacturing solutions, with strong experience in manufacturing environments Proven hands-on experience delivering Manufacturing Execution System (MES) solutions, preferably TrakSYS, across one or more manufacturing domains such as Manufacturing Execution, Connected Worker, Quality Management, Packaging, Equipment and Asset Maintenance, and Manufacturing Reporting and Analytics Strong functional and technical capability in building, configuring, integrating, and supporting MES applications in complex manufacturing operations Other expertise requirements Strong experience with enterprise application technologies and integration patterns, including SQL, Oracle Database, REST APIs, SOAP services, IDocs, RFCs, and MQTT. Experience with modern development technologies, preferably including C#, ASP.NET, .NET Core, Big Query, JavaScript, HTML5, and CSS. Experience in testing, debugging, and supporting API-based and operational integrations across manufacturing and enterprise platforms. Operational experience requirement Experience working with software engineering tools and delivery practices such as Azure DevOps, GitHub, pull requests, code reviews, testing, and controlled releases Experience in IT Service Management, including incident management, problem management, service monitoring, SLA/KPI tracking, reporting, and continuous improvement Strong analytical, troubleshooting, and technical diagnostic skills, with the ability to translate business requirements into scalable and supportable technology solutions.

PREFERRED QUALIFICATIONS

Experience with Agile techniques and methods ITIL Project / Program Management.

자격 요건 지원자는 해당 직무가 위치한 국가의 최소 연령 요건을 충족해야 합니다.

새로운 가능성. 대담한 사고. 진실된 마음. 탁월한 사람들과 함께 탁월한 브랜드를 만듭니다.

General Mills는 전 세계가 사랑하는 식품을 만듭니다. 100여 개 시장에 걸쳐서 우리는 힘을 합쳐 새로운 제품을 개발하고, 혁신을 주도하며, 함께 성장해 나갑니다. 이곳에서 여러분은 선의를 추구하는 기업에서 의미 있는 일을 하며 식품 산업의 미래를 이끌어 나갈 수 있습니다.