Analyst - Human Intelligence

Kroll; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Resolver, a high-growth SaaS company within Kroll, is seeking a proactive online safety analyst. The role focuses on researching new trends, producing concise reports, and collaborating with teams worldwide.

Fluent English is essential. You will research across social media, write clear handover notes, and adapt to rotating weekend schedules to cover the Americas time zone.

Qualifications

• Fluent English is essential.
• Experience researching across social media platforms.
• Strong research and report-writing skills with critical thinking and attention to detail.
• Ability to prioritize and manage deadlines across multiple issues.
• Creative and flexible in addressing case requirements.

Skills

Fluent English

Report writing

Communication

Team collaboration

Analytical thinking

Research

Job description

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada's Great Places to Work six years in a row!

By combining Artificial and Human Intelligence, Resolver's Intelligence delivers 24/7/365 safety by continually fighting the weaponization of communications from whoever the source, whatever the language and whichever the online harm.

REQUIREMENTS

• A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
• A keen problem solver who is highly inquisitive in nature.
• Excellent communication skills, particularly the ability to write concise and informative reports.
• Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
• A demonstrable interest in intelligence and intelligence analysis.

ESSENTIAL EXPERIENCE

• Fluent proficiency in English is essential.
• Existing knowledge and ability to carry out research across different social media platforms.
• Excellent research and report-writing skills, critical thinking, and attention to detail.
• Ability to prioritise, manage deadlines and workloads across multiple issues/cases.
• Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

PLEASE NOTE: This role will require you to work the Americas time zone and rotational weekend working is standard.