Analyst, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

China, Beijing Branch; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive salary

Job summary

DBS India is seeking an experienced Relationship Manager to acquire NTB liabilities clients and nurture existing portfolio customers in the SME segment. The role focuses on operating accounts, term deposits and transaction banking products, with emphasis on solution selling and strong relationship management.

The candidate should leverage knowledge of cash management, trade and FX to deliver competitive offerings while maintaining AML risk controls and regulatory compliance.

Qualifications

• Postgraduate degree or equivalent with banking and sales exposure
• Experience in Liabilities, cash management, trade and FX sales is desirable
• Strong customer relationship and portfolio management skills required
• Solid understanding of AML risk and regulatory guidelines

Responsibilities

• Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products.
• Be an avid advocate of DBS Banking and recommend solutions based on customers' needs, ensuring timely updates across channels

Skills

Sales process understanding

Portfolio management experience

Liabilities, cash management & trade/f

SME/mid-market experience

Customer relationship management

Interpersonal communication

Problem solving & planning

AML risk awareness

Education

Postgraduate degree or equivalent

Tools

MS Office

Internet

Job description

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

To acquire New-to-bank (NTB) customers and nurture given portfolio clients in order to scale our liabilities business in SME

Key Accountabilities

• Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
• Keep yourself updated on various offerings available in the network

Job Duties & responsibilities

• Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers' needs
• Ensure timely updates are given in various forms

Requirements

• Good understanding of the sales process through preferably prior portfolio management experience of 10+ years
• Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
• Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.

Education / Preferred Qualifications

A post graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

Core Competencies

• Customer-centric, not product-centric
• Good technical knowledge of cash management/ transaction banking business
• Good team worker
• Good customer and relationship management skills.
• Good interpersonal and communications skills.
• Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
• Well versed in AML risk

Technical Competencies

• Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
• Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
• Knowledge of financial markets and products to assist in meaningful dialogue with clients

Work Relationship

Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients Establish rapport with our clients so as to win their business, confidence and trust

DBS India - Culture & Behaviors

Expected value driven behaviors are:

• Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints.
• Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity.

Benefits & Compensation

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Pune-DBIL

Job: Relationship Management

Schedule: Regular

Employee Status: Full time