ANALYST BUSINESS OPERATIONS - AML / KYC Operations

Happiest Minds Technologies; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Happiest Minds Technologies is recruiting for an experienced professional to manage Private ODD & KYC onboarding and ongoing AML compliance in India.

The role emphasizes process improvement, cross-functional collaboration with Global ODD & KYC teams, and delivery of timely, high-quality onboarding outcomes with strong stakeholder engagement.

Qualifications

• Education: Graduate or other equivalent degree.
• Minimum experience: 5+ years.
• Multitask across core ODD activities and admin tasks with efficiency and accuracy.
• Experience in Private ODD & KYC.
• Good communication (verbal and written).

Responsibilities

• Onboard private clients for Global ODD function based in India.
• Conduct performance reviews for the team.
• Streamline onboarding processes and contribute to global policies and work instructions.
• Identify and implement process improvements and automation to enhance client experience.
• Insource onboarding tasks from regions and integrate into day-to-day work.
• Ensure onboarding engages stakeholders and maintains high service levels.
• Meet SLAs for processing cases and quality standards.
• Collaborate with Global ODD & KYC teams.
• Comply with Security Policy and Business Procedures.
• Own the implementation of new features and rules for team processes.

Skills

Onboarding

ODD

KYC

AML

Process improvement

Stakeholder management

Communication

Education

Graduate or equivalent

Job description

Job Description ? Private ODD & KYC

Responsibility

• Responsible for onboarding Private clients for Global ODD function based in India. (supporting the transition of Private onboarding to India from local entities and also in building the sufficient regulatory capacity to perform on ongoing AML requirements of company, ongoing due diligence (ODD) , CTF and Tax client evaluations.?
• Conduct performance reviews for the Team.?
• Streamline and optimize onboarding processes where possible and contribute actively to creating and maintaining global policies, procedures, and work instructions.?
• To identify and escape potential areas for process improvement and system automation with focus on enhancing the client experience.?
• Take part in insourcing of onboarding tasks from regions and integrate into day-to-day work for the teams when requested.?
• Actively ensure that onboarding engages positively with any stakeholders and maintain a high service level at all times.?
• To meet the SLA?s for processing the incoming cases and? meet the agreed Quality standards;?
• To work with key internal stakeholders within the Global ODD & KYC teams;?
• To comply with company?s prevailing Security Policy and Business Procedures.?
• To take ownerships of implementation of new features and incorporation of new rules and regulations of the team?s working processes.?

Mandate

• Education: Graduate or other equivalent degree.
• Minimum experience required ? 5+ Years.
• Should be able to multitask among core odd activities and related admin tasks with reasonable efficiency and accuracy.?
• Should have relevant experience in Private ODD & KYC . ?
• Good Communication (Verbal and written).