Analyst - Business Data Services 5B

Genpact; Bengaluru; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Genpact is hiring for Analyst - Business Data Services in Bengaluru. The role focuses on Master Data Management (MDM) across Material and Supplier Master, with hands-on SAP S/4HANA/ECC and strong Excel skills.

You will support cross-functional teams, maintain data quality, and ensure data integrity across systems, while aligning with SLA metrics. You will work in a fast-paced, innovation-driven environment, participating in data-quality programs and knowledge transfer to stakeholders.

Qualifications

• Bachelor's degree in Business Analytics, Computer Science, Statistics or Data Science.
• Experience in SAP Master Data for Material/Supplier Master.
• Knowledge of SAP S4 HANA / ECC.
• Shift flexibility and strong MS Office skills.
• Excellent communication and collaboration.

Responsibilities

• Follow defined standard operating processes and procedures for all deliverables (processes).
• Create Article & Modify the Article Master and Supplier Master.
• Provide daily and weekly report for Article/Supplier master.
• Create and maintain master data – Maintain product specification & harmonization, plan and create new item/vendor onboarding.
• Responsible for configuring and maintaining Master Data and EDI maps to ensure seamless data synchronization across platforms.
• As a Master Data Steward, monitor data quality using data quality tools.
• Ensure data quality and metrics adherence per SLA.
• Comprehend incoming/outgoing data flows for SAP ECC master data.
• Support knowledge transfer to internal stakeholders and global data quality projects.
• Engage with business teams and internal teams for issue resolution.
• Executive day-to-day Master Data management activities.
• Maintain data integrity across modules and systems and coordinate issue resolution.
• Propose data quality improvement opportunities.
• Inspire team members with positive actions.

Skills

Master Data Management (MDM)

Microsoft Excel

SAP Knowledge

Education

Bachelor's degree

Tools

SAP S4 HANA / ECC

Job description

Analyst - Business Data Services

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle company’s most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

In this role, you will be supporting a team and reporting to the manager of MDM. The Data Analyst will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- Material Master and Vendor Master

Responsibilities

• Follow defined standard operating processes and procedures for all deliverables (processes)
• Create Article & Modify the Article Master and Supplier Master
• Provide daily and weekly report for Article/Supplier master
• Create and maintain master data –Maintain product specification & harmonization, plan and create new item/vendor onboarding,
• Responsible for configuring and maintaining Master Data and Electronic Data Interchange (EDI) maps to ensure seamless product, inventory, and order data synchronization across e-commerce platforms and trading partners.
• As a Master Data Steward, you are responsible for monitoring data quality (e.g., via dedicated data quality tools)
• You ensure accuracy and adhere to metrics/KPIs / ensure data quality for deliverable is met and all metrics adhered to SLA.
• Comprehend incoming and outgoing data flows for SAP ECC master data
• You are supporting the knowledge transfer to internal stakeholders, as well as supporting in global projects related to data quality
• Effective communication between business teams and internal teams.
• Provide general administrative support to our business team.
• Responsible for all master data objects in the respective scope of materials, buying organization.
• Execute day to day Master data management activities
• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues
• Propose opportunities for improvement of Master Data Quality
• Engage and Inspire team members with positive actions and behaviors

Qualifications we seek in you!

Minimum Qualifications

• Experience – Relevant Years of Experience
• Relevant years in SAP Master data for Material/Supplier Master
• Good working Knowledge with Hands on SAP S4 HANA /ECC
• Education: Bachelor’s degree
• Flexible with Shift Time.
• Should have good knowledge of Material Master data requirements

Preferred Qualifications/ Skills

• Have a continuous improvement mind setand support improvement projects from data perspective
• Retail, FMCG or related industry experience
• Advanced use of MS Office (Excel, PowerPoint, Word, Outlook)
• Great at communication and collaboration.
• Flexible, organized, multi- task team player
• Analytical, Problem Solving, Excel, Good Communication, able to work individuallyWork with business units and process experts to resolve master data issues
• High Energy level
• Good at Stakeholder Management & Team Collaboration.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Microsoft Certified: Azure Data Engineer Associate - MicrosoftMicrosoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Tableau Desktop Specialist - EdurekaEdureka

Required Skills

Master Data Management (MDM), Microsoft Excel, SAP Knowledge

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Job Type

Regular

Master Skill List -

Business Data Services

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.