American Express Gurugram Hiring Analyst - Data Science (Hybrid)

American Express; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

American Express in Gurugram, India, seeks a Data Science & Analytics professional to empower decision-making through advanced forecasting, insights, and analytics. You will partner with Finance, Marketing, and other teams to forecast KPIs, optimize ROI, and deliver high-quality dashboards and scorecards.

The role emphasizes cross-functional collaboration, actionable insights, and scalable data-driven solutions to support enterprise growth and performance tracking.

Qualifications

• Experience in forecasting and analytics to support ROI and KPI targets.
• Ability to deliver actionable insights and develop scalable analytics solutions.
• Experience working with cross-functional teams and senior stakeholders.

Responsibilities

• Deliver forecasts and actuals for key Finance and Acquisition KPIs.
• Support planning with yearly and long-term forecasts for metrics.
• Provide insights on offers and incentive investments across markets.
• Support LTV and profitability models and optimize marketing investments.
• Deliver analytical studies with actionable insights and partner questions.
• Design dashboards, scorecards, and scalable business intelligence solutions.
• Collaborate with cross-functional teams to identify opportunities and drive solutions.
• Review environments, identify opportunities and propose alternatives.
• Plan deliverables, document projects, and monitor performance indicators.
• Handle ad-hoc solution requests without compromising quality.

Skills

Forecasting

Analytics

Cross-functional collaboration

Insights delivery

Dashboard design

Scorecards

Job description

Job Description

The Data Science and Analytics team mainly works on International Customer Investment Optimization and Prospect Data Analytics. The team helps marketing and LFOs drive business by acting as trusted partners and advising on Return on Investment (ROI), investment utilization, revenue yield and key performance metrics. Stakeholders span the enterprise, including the CEO/CFO, Executive Committee, Enterprise Forecasting, Planning & Analysis, Investor Relations, Marketing, Risk and the BU CFO teams.

The team aims to change how data science drives sustainable, long-term growth for the enterprise. Working as early adopters of next-generation technology, the team rebuilds forecasting, tracking and analytical processes using the latest tools and sets the standard for advanced analytics.

Key Responsibilities

• Deliver forecasts and actuals for key Finance and Acquisition KPIs to give an early read for agile decisions.
• Support the American Express planning process with yearly and long-term forecasts for key metrics.
• Provide insights into welcome offers and incentive investments across international markets.
• Support LTV and finance profitability models and help optimize marketing investments.
• Deliver analytical studies with actionable insights while engaging with partners on their questions.
• Design and deliver high-quality business insight suites, scalable solutions and accurate scorecards on time.
• Work with cross-functional teams to identify opportunities, understand business processes and propose new solutions.
• Keep up with emerging technology to develop clean, well-executed concepts and coordinate with cross-functional teams on new solutions.
• Review the existing environment, identify opportunities and recommend alternative solutions to problems.
• Plan project deliverables, prioritize day-to-day tasks, create project documentation, and design and monitor business performance indicators.
• Handle ad-hoc requests for solution support without compromising quality or timeliness.

About the Company

American Express has built its culture on a 175-year history of innovation, shared values and Leadership Behaviors, and a commitment to back customers, communities and colleagues. The company delivers differentiated products and world-class customer service, operating with a strong risk mindset to uphold its brand promise of trust, security and service.

As part of Team Amex, employees get comprehensive support for their holistic well-being and many chances to learn new skills, develop as leaders and grow their careers. Your voice and ideas matter, your work makes an impact, and together you help define the future of American Express.