Amazon Looking for Operations Executive at Surat, Gujarat, India

Amazon; Surat; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a dynamic team at a leading global company as a SellerFlex Operations Executive. This role involves monitoring operations and compliance across multiple seller flex sites while collaborating with various stakeholders to ensure timely launches and operational metrics. You will leverage your analytical skills to identify patterns and disruptions, driving process improvements through Lean methodologies. The position requires flexibility to work weekends and overnight shifts, along with travel to seller nodes. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, this opportunity is perfect for you.

Qualifications

• Bachelor's degree required with fluency in English.
• Experience in operational process improvement and customer interaction preferred.

Responsibilities

• Monitor seller flex sites for operations and compliance.
• Work with stakeholders to achieve timely launches and metrics.

Skills

Operational process improvement

Data analysis

Customer interaction

Microsoft Office

Lean methodologies

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as SellerFlex Operations Executive (SFOE).

As SFOE, you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations.

Basic Qualifications

• Bachelor’s degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with external customer interaction

Company – ASSPL – Gujarat

Job ID: A2457334