Amazon Hiring For Support Engineer III at Chennai

Amazon; Chennai; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

Join a forward-thinking company that is at the forefront of global expansion and technology innovation. As a vital part of the team, you will leverage your technical skills to enhance collaboration and efficiency across various platforms. Your role will involve working closely with business teams to address their support needs and improve processes through effective solutions. With a focus on problem-solving and innovation, you'll contribute to the successful implementation of applications that facilitate Amazon's growth in new international markets. This is an exciting opportunity to make a significant impact in a fast-paced environment where your contributions will be valued and recognized.

Qualifications

• 2+ years of development or technical support experience required.
• Experience in troubleshooting and debugging technical systems.

Responsibilities

• Implement and maintain solutions for business teams' support needs.
• Support enterprise-wide implementations of Web Applications/SaaS.

Skills

Technical Support

Problem Solving

Communication Skills

Unix

Scripting (Shell, Powershell)

SQL

Java/.NET/C#/Perl/Python

Tools

Laserfiche ECM

Concur

MS SQL Server

Job description

Job Description

You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing and maintaining the solutions you provide. You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in-house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.

You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications.

Successful candidates should:

1. Have the ability to learn technical concepts quickly with a strong sense of urgency.
2. Have enthusiasm for working in a fast-paced, rapidly changing environment.
3. Be a creative problem solver, who is passionate about innovation and customer experience.
4. Have strong written and oral communication skills.
5. Can deal with ambiguity and work with minimum supervision.

About the team

AEE (Amazon Exports & Expansion) builds and tests technology that brings the Amazon footprint to new countries by offering Best-At-Amazon with undeniable delivery experience, selection, and convenience localized for our customers. We enable Amazon to new international marketplaces and give an opportunity for consumers in new geographies to find, discover, and buy anything online and for local and international sellers to choose Amazon as an indispensable channel for their products. Country Expansion and Global Store launches are essential to the global success of Amazon as a whole. This would be a great opportunity to be part of this exciting journey!

Basic Qualifications:

1. 2+ years of development or technical support experience.
2. Experience troubleshooting and debugging technical systems.
3. Experience in Unix.
4. Experience scripting in modern programming languages.
5. At least 1+ years experience in supporting applications developed across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.
6. Supporting implementations of enterprise-wide Web Applications/SaaS applications.
7. Integrating with on-premise solutions for SaaS applications.
8. Good knowledge of IT Support processes and SLA management.
9. Good knowledge of MS SQL Server and other databases.
10. Scripting Knowledge (Shell, Powershell).

Preferred Qualifications:

Experience in applications development would be an added advantage.