Amazon Hiring For Program Manager, OpsTech IT Supply Chain at Gurgaon / Gurugram

Amazon; Gurgaon; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

Join a forward-thinking company as a Materials Manager, where you'll lead innovative warehouse operations and drive efficiency. In this pivotal role, you'll manage inbound and outbound flows, collaborate with various teams, and ensure compliance with safety regulations. Your expertise in program management and data analysis will be crucial in making informed decisions that impact the supply chain. This dynamic environment encourages continuous learning and innovation, making it an exciting opportunity for those passionate about operational excellence and customer satisfaction. If you're ready to take on challenges and influence change, this role is perfect for you.

Benefits

Health Insurance

Retirement Plans

Employee Discounts

Flexible Work Hours

Career Development Opportunities

Qualifications

• 10+ years managing technical teams with strong analytical skills.
• Bachelor's degree or equivalent experience in IT Service Management.

Responsibilities

• Oversee warehouse operations and ensure efficient inventory management.
• Collaborate with cross-functional teams to enhance material management.

Skills

Program Management

Customer Obsession

Data Analysis

Communication Skills

Influencing Skills

Analytical Skills

Problem Solving

Education

Bachelor's Degree

Prince 2 Practitioner

PMP Certification

Six Sigma Certification

Lean Certification

Tools

Data Reporting Tools

Supply Chain Management Software

Job description

Job Description:

Job Summary:
Amazon has created some of the most game-changing technologies in the world. From the introduction of the Kindle to Fulfillment by Amazon and Amazon Web Services, we have consistently driven change from the front of the pack. Amazon is now searching for an innovative and solutions-oriented Materials Manager who will be responsible for warehouse operations, staff, operational performance, business reporting, and budget.

Key Responsibilities:

1. Represent the warehouse in interactions, collaborating with other departments and managers.
2. Ensure efficient operations and monitoring of the warehouse function including the storage and movement of stock and the accurate picking, packaging, and dispatch of goods that meet customer requirements.
3. Collect, develop, and analyze data regarding inventory, documentation, and reports. Make recommendations about operational and staffing issues resulting from such reports.
4. Coordinate urgent dispatches as required in alignment with company’s guidelines.
5. Adopt and implement management practices including regular communications with employees, establish and communicate KPIs, implement LEAN activities, enhance awareness and compliance with occupational health and safety regulations and practices, and establish clear objectives, targets, and success criteria.
6. Provide data and reports to manager on warehouse operations and accomplishments.
7. Work with supply chain inventory strategy team to drive material management KPIs: Inventory accuracy, on-time delivery, inventory turnover, and other similar KPIs.
8. Collaborate with cross-functional teams to implement solutions to improve our material management process.
9. Serve as a key member of Ops tech IT supply chain team in helping to define and deliver global solutions while documenting automated processes that address speed and scalability of the supply chain team.

Keys to Success:
Exceptional program management skills, customer obsession, and clear, concise communication skills. The candidate must be able to extract insights from data and communicate appropriate triggers and actions.

Key Job Responsibilities:

1. Daily communication with transportation providers and internal inventory stakeholders at Amazon.
2. Managing the inbound and outbound flows in the warehouse and the support personnel.
3. Document and escalate issues that arise during transportation.
4. Ensure proper documentation process is established and executed on all shipments.
5. Provide proactive reporting to customers and key stakeholders.
6. Drive standardization and collaboration with key operational and Supply Chain experts to lead, support, and influence new business processes and reporting.
7. Prepare and present detailed, data-driven business reviews to senior management.

Candidate Qualifications:
A successful candidate will also demonstrate:

1. Demonstrated aptitude to influence teams outside of reporting structure.
2. Ability to work in an ambiguous, fast-paced environment where continuous innovation is desired.
3. Committed to learning and expanding professional and technical knowledge.
4. Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
5. Ability to clearly communicate data insights to others.
6. Demonstrated ability to dive deep in understanding the product, our business, and customers.
7. Skills to work independently with little oversight.

About the Team:
Rapid Asset Deployment (IN RAD) is the manufacturing and fulfillment operations arm of OpsTechIT (OTIT) Supply Chain. One-stop-shop for all requirements of the end-customers ranging from EUE devices to Network Infrastructure devices. The RAD team obsesses over its customers to ensure the right technology hardware, right configuration, at the right time, and at the right place to support ongoing operation.

Basic Qualifications:

1. 10+ years experience managing technical teams.
2. Proficient verbal and written communication skills.
3. Ability to travel up to 60%.
4. A Bachelor degree from an accredited university or equivalent Amazon experience in IT Service Management or IT Business Operations.
5. Prince 2 Practitioner OR PMP, Six Sigma OR Lean Certification.

Preferred Qualifications:
Certified Supply Chain Management Professional. Previous IT Infrastructure Operations experience.