Amazon Hiring For Associate – Catalog, FR, Product Graph at India ,

Amazon; India; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

Join a forward-thinking company as a Translation Associate in the Retail Business Services team, where your proficiency in French will be key to enhancing Amazon's global eCommerce catalog. This entry-level role involves critical tasks that directly impact customer experience, such as managing product content and collaborating with vendors. You'll utilize your communication skills and analytical mindset to navigate challenges and ensure quality standards are met. If you're detail-oriented and thrive in a dynamic environment, this is an exciting opportunity to start your career with a leading industry player.

Qualifications

• Proficiency in French (B1 and above) or BA/MA in French required.
• Excellent communication skills and analytical skills are essential.

Responsibilities

• Handle daily tasks and ensure SLAs are met per quality standards.
• Interact with vendors to maintain accurate product information.

Skills

Proficiency in French

Excellent written and oral communication skills

Strong business communication skills

MS Excel basics

Strong analytical skills

Internet navigation and research techniques

Root Cause Analysis

Ability to deal with ambiguity

Flexibility in working shifts

Proactive attitude and detail-oriented

Education

BA/MA in French

Tools

Amazon Retail Systems Platform (RSP)

MS Excel

Job description

DESCRIPTION

Job Summary
Translation Associate Retail Business Services (RBS)
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, and web services for developers.
The RBS group is an integral part of Amazon's online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection, and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Catalog Associate is the entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, and maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Roles and Responsibilities:

1. Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
2. Understand and correctly use Amazon's Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazon's online catalog.
3. Maintain records of day-to-day work by updating trackers to reflect work done.
4. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
5. Interact and coordinate with vendors/buyers to accurately reflect the Amazon catalog for price, product details, and other product-related information.

BASIC QUALIFICATIONS

1. Proficiency in French: B1 and above or BA/MA in French.
2. Excellent written and oral communication skills.
3. Strong business communication skills; ability to communicate with internal/external stakeholders clearly and concisely.
4. Basics in MS Excel.
5. Strong analytical skills; ability to do high school level arithmetic.
6. Familiarity with navigating the internet; research techniques on the internet and finding required information quickly.
7. Ability to dive deep into a problem, perform Root Cause Analysis, and identify constraints to recommend a solution. We will test the candidate's ability to think logically through a given issue, structure their thoughts, identify the problem correctly, and then recommend appropriate solutions.
8. Ability to deal with ambiguity; use discretion and judgment to take decisions on critical business tasks based on available information.
9. Flexibility in working in shifts and working hours.
10. Proactive attitude, detail-oriented, and a team player.

PREFERRED QUALIFICATIONS

• B1 certification and above or BA/MA in French.
• Ability to quickly adapt to changes and multitask.
• Deliver the tasks assigned on time with quality.
• Amazon Catalog Knowledge is good to have.