ESSENTIAL DUTIES AND RESPONSIBILITIES
- Playing an integral part of the coding team and responsible for efficient and effective management of day‑to‑day operations.
- Overseeing coding activities to ensure customer service and quality expectations are met.
- Acting as the primary contact for coding questions relating to client services and operations.
- Reviewing reports to identify specific issues, investigating and correcting as per the coding guidelines, and implementing solutions.
- Managing multiple tasks and creating solutions from available information.
- Owning challenging people and project assignments independently and delivering fulfillment of work across the company.
- Totally owning leadership responsibility for team development.
- Planning resources based on business volume forecasting.
- Continuously improving processes through regular interactions with clients.
- Preparing manuals, training kits and other documentation for the processes.
- Preparing month‑end reports and invoicing clients.
- Evaluating trends and comparisons on month‑end collections for each client.
- Submitting the annual appraisal report by evaluating team members on KRAs.
REQUIRED EXPERIENCE & QUALIFICATION
- Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects.
- 8‑10 years of overall coding experience, including a minimum of 4 years in team handling of a team size ranging between 30 to 55 members.
- Any one of the following coding certifications: CPC, COC, CRC, CPCP from AAPC, CCS, CCSP, CCA from AHIMA.
- Excellent communication skills, both verbal and written.
- Strong leadership skills and outstanding organizational skills.
- Hands‑on experience in generating reports using MS Office Excel, Word and PowerPoint.
PHYSICAL DEMANDS
Regular eye‑hand coordination and manual dexterity are required to operate office equipment. The ability to perform work at a computer terminal for 6‑8 hours a day and function in an environment with constant interruptions is required. Team members may be required to sit for prolonged periods, occasionally lift and move material weighing up to 20 lbs, and may experience elevated levels of stress during periods of increased activity and multiple deadlines.