Alzheimer’s Ecosystem Manager

Eli Lilly and Company; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Lilly is recruiting for a strategic ecosystem role in its India affiliate, focusing on dementia care pathways and AD ecosystem readiness. The role involves account mapping, stakeholder engagement, and cross-functional planning to accelerate patient access.

Key responsibilities include identifying priority accounts, building collaborations with medical and diagnostic partners, and shaping care pathways across COEs to reduce patient leakage and improve Dx/treatment outcomes.

Qualifications

• Experience engaging with clinical, diagnostic, and administrative stakeholders.
• Experience in ecosystem shaping or market development is preferred.
• Ability to operate in pre-launch or pre-MA environments with evolving strategies.

Responsibilities

• Account mapping & strategy development across priority accounts.
• Identify Top 15 priority accounts per territory with insights into capacity and networks.
• Develop cross-functional account plans using VAMT and track governance.
• Define Dx readiness within targeted accounts and map Dx/Tx ecosystems.
• Build local alliances with pharma partners and diagnostic manufacturers.

Skills

Stakeholder engagement

Ecosystem mapping

Project management

Healthcare network navigation

English fluency

Education

Bachelor's degree in business administration or pharmaceutical sciences

Tools

Veeva Account Management Tool

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

About Lilly

At Lilly, everything we do starts with patients.

We unite caring with discovery to make life better for people around the world.

Headquartered in Indianapolis, Indiana, our global team of over 50,000 employees work with urgency and purpose to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.

We bring our best to this work because people depend on it.

If you’re driven by purpose and determined to make a meaningful difference for patients, we invite you to bring your skill and your commitment to Lilly.

About Lilly’s India Affiliate

Few careers offer the opportunity to work directly for the people your work is ultimately meant to serve.

Lilly’s India affiliate is one of them.

Whether you are building brand strategies, developing sales capabilities, creating market access, or enabling the teams that do — the work you do here ensures that Lilly’s medicines reach the people who need them.

Job Description

Key Responsibilities

• Account Mapping & Strategy Development
• Utilize the IBU-provided Dx & Infrastructure Mapping Tool to assess quantity and quality of mapped accounts.
• Identify Top 15 priority accounts per territory, with deep insights into:
• Internal capacity & capabilities
• Referral networks
• Stakeholder mapping
• Diagnostic and treatment protocols
• Liquid testing and safety monitoring pathways
• Institutional Leadership Connect to set up Dementia Clinics at COEs.
• Customer Engagement & Activity Planning
• Engage a predefined list of priority stakeholders, securing e-permissions and ensuring meaningful interactions.
• Develop and maintain high-quality cross-functional account plans through the VAMT (Veeva Account Management Tool).
• Establish governance to track performance and evolution of account strategy against defined objectives.
• Ecosystem Readiness & Capability Building
• Define and monitor existing Imaging and Liquid Dx capabilities within targeted accounts.
• Track evolution of Dx readiness, including:
• Baseline capacity to confirm AD neuropathology
• Adoption of Advanced Dx tools over time
• Dx & Tx Ecosystem Mapping and Pathway Shaping
• Map key account ecosystems, including:
• Dx & Tx stakeholders
• CSF, BBMs & PET capabilities
• Referral dynamics – Psychiatrists, Physicians, Geriatricians, GPs
• Facilitate local solutions to address infusion capacity barriers where applicable.
• Develop connect with ‘Dementia Co-ordinators’ and ‘Dementia Navigators’ across COEs.
• Enhance Dx and care pathways through:
• Stakeholder engagement
• Protocol shaping
• Strengthening inter-hospital and diagnostic centre collaborations
• Alliances & Partnerships
• Identify and manage local alliances (e.g., pharma partners, diagnostic manufacturers, large CSF labs) to build and scale the AD ecosystem.
• Drive collaborative initiatives that address systemic challenges across care pathways.

Key Performance Indicators (KPIs) & Leading Indicators

• Account coverage & Quality of account mapping
• Dx ecosystem insights & account Dx readiness
• Account plan development & execution of cross-functional account plans
• Evolution of ecosystem readiness across prioritized accounts
• Progress in shaping and standardizing local AD care pathways
• Success in establishing strategic alliances and addressing system barriers

This role is pivotal in minimizing patient leakage through timely Dx and appropriate care pathway activation, ensuring patients with AD have access to the right care, at the right time, in the right setting.

Core Capabilities / Skills

• Ability to engage with and influence clinical, diagnostic, and administrative stakeholders across care levels
• Experience in ecosystem mapping, stakeholder management, and healthcare network navigation
• Comfortable working in pre-launch / pre-MA environments with evolving strategies and limited infrastructure
• Excellent project management, communication, and data interpretation skills
• Fluency in English required; local language proficiency may be necessary depending on geography
• Uphold Lilly values (Integrity, Excellence, Respect for People)
• Demonstrate curiosity, courage, and character
• Preferred: Strong understanding of diagnostic and treatment pathways, including CSF and PET diagnostics, and liquid biomarkers

Qualifications / Experience Required

• Bachelor’s degree in business administration, pharmaceutical sciences, or a related field
• 5+ years of experience in the pharmaceutical and biotechnology industry. Prior work experience in Super Speciality business preferred
• Proven experience in ecosystem shaping, market development, or healthcare system readiness roles
• Proven business results and outcome in managing high value accounts
• Collaboration and Business Acumen – proven ability to manage large zones and accounts across geography and building access, bridging clinical care gaps and developing clinical care pathways

At Lilly, caring is not only what we do for patients.

It is how we work.

We believe the people who dedicate themselves to making medicines better deserve an environment that makes their lives better too, one where they are supported, respected, and given the space to do their best work.

This is not just a policy.

It is who we are.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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