airtel Looking for Store Manager at Varanasi, Uttar Pradesh, India

airtel; Varanasi; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead operations in Varanasi. This role involves ensuring compliance with operational guidelines, enhancing customer experiences, and driving sales through effective team management. The ideal candidate will possess a strong background in retail operations, with a focus on inventory management and visual merchandising. With a commitment to excellence, you will play a crucial role in achieving store targets and fostering a motivated team. If you're passionate about retail and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Post-graduation or MBA required, with 2-6 years of retail operations experience.
• Strong skills in store management and customer experience are essential.

Responsibilities

• Manage store operations, ensuring compliance with SOPs and visual standards.
• Achieve sales targets through effective customer engagement and team management.
• Oversee inventory management and optimize store productivity.

Skills

Store Operations Management

Cash Handling

Inventory Management

Visual Merchandising

Customer Experience Management

Team Management

KPI Reporting

Education

Post-graduation or MBA

Business Management Diploma

Job description

Role: Store Manager

Location – Varanasi, Uttar Pradesh

Purpose of the Job

Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.

Deliverables

Store Operations & Audit / Compliance:

• Adherence of Store Operations in line with pre-defined SOPs
• Ensure that the look and feel of the store is as per guidelines/standards
• Track efficient Cash handling; prevent shoplifting / ensure safety and security
• Visual merchandising as per plan / guidelines
• Inventory and stock management to prevent stock-outs or excess Inventory
• KPI reporting as per guidelines and on-time

Strategic Roll outs:

• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
• Manage closure of current store during refit & conversion

Profitability:

• To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell
• To ensure required MIS & tracking at CRO levels
• Manage Store expenses are as per plan
• Provide suggestions /feedback to improve store productivity

People Development / Team Management:

• To ensure daily roistering & briefing to outsourced store staff
• Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
• Ensure motivation & development of outsourced store staff

Customer Experience:

• Ensure adherence to CE guidelines
• Manage staff allocation based on demand at point in time
• Personally step in to handle demanding customers
• Provide suggestions for improvements in CE

Educational Level

Post-graduation, MBA or equivalent Business Management Diploma

Working Experience

2-6 years’ work experience. At least 2 years in a Retail Business operations role