AI Transformation Solutions Consultant

Google LLC; Bengaluru, Gurugram District; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Google is hiring an AI Transformation Solutions Consultant to bridge frontier AI capabilities with global vendor delivery. You will co-create, test, and deploy automated AI solutions alongside strategic Global System Integrator partners, shaping governance, metrics, and strategic direction to drive value.

You will collaborate with Google Cloud Engineering, QA, and Support teams to implement AI-driven VMO modules and oversee multi-year roadmaps, aligning vendor strategy with measurable business

Responsibilities

• Develop a multi year AI roadmap and strategy to transform a high-volume transactional environment into an automated, strategic engine to enable cloud Value Management Office (VMO) to drive value realization and performance.
• Partner with internal Google Cloud Engineering, QA, and Support teams to co-create and embed agentic AI-motivated VMO modules, including AI-Assisted Case Review, Autonomous Support Agents, and Retrieval-Augmented Generation (RAG)-grounded diagnostic tools.
• Design and implement next-generation governance and quality frameworks, shifting from managing to agreement to consultative, outcome-based performance metrics.
• Act as a strategic leader and technical advisor for vendor strategy, addressing execution gaps and increasing partnership maturity.
• Drive outcomes focus on operational efficiency, tokenization, automation realized through Gemini Enterprise, and measurable business impact.

Job description

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info_outline X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India.

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 15 years of experience in technical vendor strategy and operations, solutions consulting, software engineering, technical program management, or technical delivery management.
• 3 years of experience working in projects leveraging generative AI, Large Language Models (LLMs), and agentic automation to transform enterprise business workflows and support operations.

Preferred qualifications:

• Ability to deliver business transformation AI programs in a fast-paced, dynamic environment with excellent organizational and project management skills.
• Ability to build strong relationships with clients and act as a trusted advisor and strategic partner cross-functionally and at the executive level.
• Deep subject matter expertise in Google Cloud Platform (GCP), Gemini Enterprise architecture, or enterprise cloud support ecosystems.
• Demonstrated track record of managing large-scale global vendor partnerships (GSIs) and leading multi-disciplinary cross-functional technical or innovation initiatives.
• Exceptional executive presence and communication skills, with the ability to influence without direct authority across a complex matrixed organization.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As an AI Transformation Solutions Consultant, you will embody a high-agency, founder-mindset to bridge frontier Artificial Intelligence (AI) capabilities with global vendor operational delivery. You will move beyond legacy vendor oversight to co-create, test, and jointly deploy automated, high-velocity support AI solutions directly alongside strategic Global System Integrator (GSI) delivery partners. You will drive strategic direction with a deep understanding of technical capabilities, resolve operational blockers, and work through the complexities required to shift vendor service models from traditional labor arbitrage to AI-first intelligence orchestration. You will have a proven track record for developing elegant solutions with evidence of domain expertise (e.g., quality, training, support operations, knowledge), a passion for generating impact by leveraging AI and automation, and a skill for delivering on improvement opportunities inside a process or organization.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop a multi year AI roadmap and strategy to transform a high-volume transactional environment into an automated, strategic engine to enable cloud Value Management Office (VMO) to drive value realization and performance.
• Partner with internal Google Cloud Engineering, Quality Assurance (QA), and Support teams to co-create and embed agentic AI-motivated VMO modules, including AI-Assisted Case Review, Autonomous Support Agents, and Retrieval-Augmented Generation (RAG)-grounded diagnostic tools.
• Design and implement next-generation governance and quality frameworks, shifting from managing to agreement to consultative, outcome-based performance metrics.
• Act as a strategic leader and technical advisor for vendor strategy, addressing execution gaps and increasing partnership maturity.
• Drive outcomes focus on operational efficiency, tokenization, automation realized through Gemini Enterprise, and measurable business impact.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.