AI Tool Admin

Elasticsearch; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Elastic is looking for a flexible and adaptable person with the ability to manage governance and administration responsibilities across a growing set of AI tools and platforms. This is an ideal position for a self-motivated individual who has experience administering enterprise marketing technology, is process oriented, and has the ability to work in a fast-paced, distributed environment.

We seek someone to own AI-level configuration, serve as the human review layer for AI-generated content,

Qualifications

• 3+ years in a marketing operations or technology role.
• Experience with at least one enterprise AI platform at an organizational level.
• Understanding of system-level prompt architecture and how AI configuration affects output quality and consistency.
• Strong process orientation to build governance workflows and documentation standards.
• Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.
• Clear, precise written communication and strong attention to detail.
• Experience working across globally distributed teams spanning Amer, EMEA, and APJ.

Responsibilities

• Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack, ensuring consistency across the organisation rather than tool-by-tool drift.
• Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live when agents flag warnings.
• Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.
• Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers across the organisation.
• Partner with the Marketing AI Engineer to onboard new tools and workflows through the appropriate approval processes.
• Surface tool-level usage patterns and review volume to inform resourcing and governance decisions as the team scales.
• Assist in maintaining internal documentation across team knowledge bases, wikis, and the playbooks.

Skills

3+ years experience

AI platform experience

prompt architecture

governance processes

Marketo/Workfront familiarity

written communication

distributed teams experience

Tools

Marketo

Workfront

Job description

Job Summary

Elastic is looking for a flexible and adaptable person with the ability to manage a variety of governance and administration responsibilities across a growing set of AI tools and platforms. This is an ideal position for a self-motivated individual who has experience administering enterprise marketing technology, is process oriented, and has the ability to work in a fast-paced, distributed environment.

What You Will Be Doing

• Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack, ensuring consistency across the organisation rather than tool-by-tool drift.


• Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live when agents flag warnings.


• Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.


• Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers across the organisation.


• Partner with the Marketing AI Engineer to onboard new tools and workflows through the appropriate approval processes.


• Surface tool-level usage patterns and review volume to inform resourcing and governance decisions as the team scales.


• Assist in maintaining internal documentation across team knowledge bases, wikis, and the playbooks.

What You Bring

• 3+ years in a marketing operations or marketing technology role with tool administration responsibilities.


• Hands-on experience working with at least one enterprise AI or generative AI platform at an organisational level, such as Jasper, Writer, or Adobe Firefly.


• Demonstrated understanding of system-level prompt architecture and how AI configuration affects output quality and consistency across teams.


• Strong process orientation with the ability to build governance workflows and documentation standards from scratch.


• Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.


• Clear, precise written communication and strong attention to detail.


• Experience working across globally distributed teams spanning Amer, Emea, and Apj.