AI Solutions Delivery — Technical Program Manager

Pronix Inc; Hyderabad; In loco; INR 3.500.000 - 6.000.000; Tempo pieno

Descrizione del lavoro

Pronix Inc. is seeking a senior Delivery Manager to run offshore delivery engines for multi-workstream agentic AI and CX programs. You will coordinate Hyderabad engineering pods with US client-facing leads, ensuring governance, reporting and KPI alignment.

You will own scope, schedule and budget, drive risk management and ensure production programs stay on plan across time zones, with dashboards that provide clients full visibility and repeatable governance cadences.

Competenze

• 8+ years delivering enterprise AI, contact-center or digital transformation programs.
• PMP/PgMP or equivalent certification preferred.
• Hands-on experience with AI agent, CCaaS or LLM-based programs in production.
• Strong delivery governance discipline and offshore delivery experience with US clients.

Mansioni

• Own offshore delivery for multi-workstream AI and CX programs: scope, schedule, budget, risk and stakeholder management across Hyderabad engineering pods.
• Run delivery governance, OKR/KPI tracking and reporting, syncing daily with US-based client-facing program leads.
• Coordinate FDE, engineering, pre-sales and partner teams across time zones to keep production programs on plan.

Conoscenze

Delivery governance

Offshore delivery

Program management

Stakeholder management

Cross-time-zone coordination

AI/CCaaS/LLM experience

Strumenti

OKR dashboards

Reporting cadence

Descrizione del lavoro

Run the offshore delivery engine for multi-workstream agentic AI and contact-center programs - coordinating Hyderabad engineering pods with US client-facing leads, with delivery governance and OKR/KPI management.

Responsibilities

• Own offshore delivery for multi-workstream agentic AI and CX programs: scope, schedule, budget, risk and stakeholder management across Hyderabad engineering pods.
• Run delivery governance, OKR/KPI tracking and reporting, syncing daily with US-based client-facing program leads.
• Coordinate FDE, engineering, pre‑sales and partner teams across time zones to keep production programs on plan.

Requirements

• 8+ years delivering enterprise AI, contact-center or digital transformation programs; PMP/PgMP or equivalent preferred.
• Hands‑on experience with AI agent, CCaaS or LLM‑based programs in production.
• Strong delivery governance discipline and proven experience running offshore delivery for US clients.

Expected outcomes

• Keep offshore workstreams on scope, schedule and budget in lockstep with US leads.
• Maintain delivery dashboards and reporting that give clients full visibility.
• Raise offshore delivery predictability through repeatable governance cadences.