AI Solutions Architect

InnoWave; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

InnoWave in Bengaluru is seeking a Senior AI Solutions Architect to design and deliver enterprise-grade agentic AI and Generative AI solutions that integrate with ServiceNow, ERP, CRM, and analytics ecosystems.

The role requires defining end-to-end architectures, ensuring security and production readiness, and orchestrating multi-agent AI workflows across cloud platforms such as Azure OpenAI, while emphasizing observability, safety, and scalable deployment.

Qualifications

• 5+ years of software engineering experience with backend focus.
• Experience designing Generative AI for enterprise.
• Hands-on with LLMs and agentic architectures.
• Strong REST API and enterprise integration knowledge.
• Fluent English (written and spoken).

Responsibilities

• Design and deliver enterprise-grade agentic AI solutions leveraging LLMs.
• Define end-to-end architectures for scalable, secure deployments.
• Build and orchestrate multi-agent AI systems.
• Collaborate with stakeholders to translate use cases into AI workflows.
• Integrate AI with platforms like ServiceNow, ERP, Salesforce.
• Ensure observability, logging, performance, and AI safety.

Skills

Backend development (Python)

Generative AI

LLMs / agentic AI

RAG & grounding

Multi-agent systems orchestration

REST APIs & system integration

OAuth / Entra ID / RBAC

Azure OpenAI

CI/CD (GitHub Actions)

English fluency

Education

Degree in Computer Science

Tools

LangGraph

ServiceNow integration

Salesforce integration

Azure

Job description

We are seeking a highly experienced Senior AI Solutions Architect to design, architect, and deliver enterprise-grade Agentic AI and Generative AI solutions that solve complex business problems. This role combines deep technical expertise with strategic thinking to build scalable AI platforms powered by Large Language Models (LLMs) and seamlessly integrated with enterprise applications such as ServiceNow, ERP systems, CRM platforms, and data analytics ecosystems.

Responsibilities

• Design and deliver enterprise-grade agentic AI solutions, leveraging LLMs and integrating them with core business systems.
• Define end-to-end architectures, ensuring scalability, security, and production readiness.
• Build and orchestrate multi-agent AI systems and workflow-based solutions.
• Collaborate with business and technical stakeholders to translate real-world use cases into AI-driven workflows.
• Integrate AI solutions with platforms such as ServiceNow, ERP systems, and data/analytics environments.
• Ensure best practices in observability, logging, performance, and AI safety (e.g., grounding, guardrails).

Skills

• Degree in Computer Science or similar areas.
• 5+ years of experience in software engineering, with strong backend development experience (Python preferred).
• Proven experience designing and delivering Generative AI solutions in enterprise environments.
• Hands-on experience with LLMs (e.g., GPT models) and agentic architectures.
• Solid understanding of RAG, grounding strategies, and tool/function calling patterns.
• Experience designing orchestrator and multi-agent systems (e.g., LangGraph or similar).
• Strong experience with REST APIs, system integration, and authentication mechanisms (OAuth, Entra ID, RBAC).
• Experience integrating AI solutions with enterprise platforms such as ServiceNow, Salesforce, or ERP systems.
• Experience with Microsoft Azure, including Azure OpenAI and container-based deployments.
• Familiarity with CI/CD pipelines (e.g., GitHub Actions).
• Fluent in English - written and spoken (mandatory).

InnoWave gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. InnoWave will not pay fees to any third-party agency or company that does not have a signed agreement, do not submit resumes/CV's directly.

By answering to this job post, you consent the use of your data by InnoWave Group, for as long as necessary. We conduct regular data-cleansing and updating exercises to make sure the information we have is relevant and accurate. If you have any doubt or request to make relatively to your personal data, please send an e‑mail.