AI Ops Engineer (China / India)

Standard Chartered India; Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Flexible working options around home &

Learning & development opportunities

Wellbeing programs and benefits

Job summary

Standard Chartered Bengaluru seeks an AI Ops Engineer to design, develop, and deploy an AI platform. You will build and maintain MLOps/LLMOps pipelines across Databricks and on‑prem clusters, implement GPU-accelerated workflows, and collaborate with data scientists and engineers to standardize data strategies.

You will ensure security, compliance, and performance while documenting processes and improving operational efficiency.

Qualifications

• Engineering degree or equivalent required.
• AI/ML training and related certifications expected.
• Proven experience with Databricks and cloud platforms.
• 4-6 years in AI Ops/ML Ops or related fields.
• Strong programming skills in Python, Java, or C++.
• Experience with data integration and ETL processes.
• Knowledge of GPU-based AI workloads and optimization.
• Excellent problem-solving and communication skills.

Responsibilities

• Design and deliver hybrid AI platform solutions.
• Maintain scalable data and AI pipelines.
• Maintain MLOps and LLMOps across Databricks and on-prem clusters.
• Develop AI/ML models to automate tasks and improve operations.
• Monitor system performance and resolve issues proactively.
• Create documentation for AIOps processes and solutions.
• Conduct root cause analysis and preventive actions.
• Design monitoring strategies for observability of the AI platform.
• Ensure security, risk, and SLA compliance.
• Collaborate with data scientists and governance teams on data strategy.
• Integrate AIOps with ServiceNow, Elk, etc.
• Collaborate with technology and architecture teams; perform code reviews.
• Stay updated on AI industry trends and practices.
• Build strong relationships with stakeholders.

Skills

AI platform development

MLOps

LLMOps

GPU computing

Databricks

Python

Java

C++

Data integration

CI/CD

Education

Engineering Degree or Equivalent

AI / ML Training

AI / ML Certifications

Databricks Certification

Azure Certification

Terraform Certification

Tools

Databricks

Azure

Terraform

TensorFlow

PyTorch

MLflow

Kubeflow

Azure DevOps

Job description

Job Summary

This role could be based in China or India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based. As a AI Ops Engineer, you will play a critical role in the design, development, and deployment of AI platform. You will work collaboratively with a cross‑functional teams, focusing on MLOps & LLMops pipeline, machine learning standardization, GPU and cloud platform setup, and data integrations. Your expertise will be pivotal in ensuring the scalability, reliability, and efficiency of our AI solutions.

Key Responsibilities

• Responsible for designing and delivering hybrid AI Platform.
• Maintain scalable, efficient and reliable data and AI pipelines.
• Maintain MLOps and LLMOps pipeline across Databricks and on‑prem clusters.
• Develop and implement AI and ML models to enhance operations and automate routine tasks.
• Monitor and analyse system performance, identifying and resolving issues proactively.
• Create and maintain documentation for AIOps processes and solutions.
• Conduct root cause analysis and implement corrective actions to prevent future incidents.
• Design, implement & maintain monitoring strategy for AI Platform across central observability.
• Ensure AI platform delivery and services meet security and risk requirements and operational SLA.
• Collaborate with data scientist, data engineers, and central data governance team to align with a standardised data strategy.
• Collaborate with other teams to integrate AIOps solutions to existing services (ServiceNow, Elk, etc)
• Cross‑Collaborate with technology and architecture teams to align with best practices and standards.
• Perform code‑reviews ensuring lower tech debt and avoiding spaghetti code.
• Stay up to date with industry trends, research in artificial intelligence field.
• Develop and maintain strong relations ships with internal and external stakeholders.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TTO Management Team
• T&A Management Team
• CDO
• Software Engineering Platform Teams
• Business, Regional & Country CIOs & COOs
• Operational, Technology & Cyber Risk
• Chief Data Office
• Group and Country Compliance & Regulators
• Group Internal Audit
• Group Operational Risk

Skills And Experience

• Hands on with AI platform Development
• Hands on with ML framework, best practices and ops implementation
• Hands‑on experience with GPU computing and optimization for AI workloads
• Experience with MLOps and LLMOps pipeline in Databricks and On‑prem clusters.
• Experience with design and implementation of robust data integration pipelines
• Programming languages such as Python, Java, or C++.

Qualifications

• Education: Engineering Degree or Equivalent
• Training: AI / ML
• Certifications: AI / ML, Databricks, Azure, Terraform
• Experience: 4-6 years of experience in engineering or operation disciplines of AI Ops and ML Ops, with a proven track record of delivering complex AI projects.
• Technical Expertise: Strong proficiency in data platform (e.g. Databricks), CICD (e.g. Azure DevOps), machine learning frameworks (e.g., TensorFlow, PyTorch), MLOps tools (e.g., MLflow, Kubeflow), cloud platforms (e.g., Azure, AWS) and infrastructure as code (e.g. Terraform).
• GPU Expertise: Hands‑on experience with GPU computing and optimization for AI workloads.
• Programming Skills: Proficiency in programming languages such as Python, Java, C++
• Data Engineering: Exposure to data engineering, integration, ETL and large datasets.
• Problem‑Solving: Excellent analytical and problem‑solving skills, with the ability to think critically and creatively.
• Communication: Strong interpersonal and communication skills, with the ability to work effectively in a collaborative team environment.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.