AI/ML Engineer — Automation Practice

Ayuda Solutions Pvt. Ltd.; Ranchi; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Health insurance

Hybrid work

Performance bonus

Certification budget

GPU access

Job summary

Ayuda Solutions Pvt. Ltd. invites an AI/ML Engineer to join the Automation Practice in Ranchi. You will work on production deployments for GenAI, machine learning, and intelligent automation, not just experimental proofs of concept.

The role focuses on building scalable models, deploying RPA bots, and integrating AI solutions with client systems, with strong emphasis on production readiness and collaboration with operations teams.

Qualifications

• 3–6 years in applied ML/AI engineering in production environments.
• Strong Python proficiency: scikit-learn, XGBoost, PyTorch or TensorFlow.
• Experience with LLM APIs (OpenAI, Anthropic, Google Gemini) and prompt engineering.
• Familiarity with RPA tools: UiPath, Blue Prism, or Automation Anywhere.
• REST API development and integration experience.
• Solid understanding of model evaluation, monitoring, and MLOps principles.
• B.Tech/B.E. in Computer Science, Data Science, or related field.

Responsibilities

• Design and develop ML models for collections propensity scoring, churn prediction, and customer segmentation.
• Build and deploy GenAI-powered applications: agent assist tools, dynamic scripting engines, and document intelligence.
• Develop and maintain RPA bots using UiPath or Blue Prism for high-volume back-office process automation.
• Integrate AI/ML solutions with client CRMs, LMS platforms, and telephony systems via REST APIs.
• Collaborate with operations teams to define model inputs, outputs, and feedback mechanisms.
• Monitor deployed model performance - accuracy, drift, and business impact - with regular reporting.
• Document all solutions to production-grade standards with clear handover for operations teams.
• Contribute to internal AI capability building: tooling, frameworks, and knowledge sharing.

Skills

Python

scikit-learn

XGBoost

PyTorch

TensorFlow

LLM APIs

Prompt engineering

MLOps

REST APIs

Education

B.Tech/B.E. in CS/DS

Tools

UiPath

Blue Prism

Automation Anywhere

OpenAI API

Anthropic API

Google Gemini API

AWS

GCP

Azure ML

Job description

AI/ML Engineer — Automation Practice

Join our growing AI & Automation Practice to build GenAI, ML, and intelligent automation solutions that transform how our clients run their operations. You will work directly on production deployments - not POCs that sit on a shelf.

Location: Ranchi, Jharkhand

Contract: Full-Time

Level: Mid / Senior Engineer

Experience: 3–6 years

Responsibilities

• Design and develop ML models for collections propensity scoring, churn prediction, and customer segmentation.
• Build and deploy GenAI-powered applications: agent assist tools, dynamic scripting engines, and document intelligence.
• Develop and maintain RPA bots using UiPath or Blue Prism for high-volume back-office process automation.
• Integrate AI/ML solutions with client CRMs, LMS platforms, and telephony systems via REST APIs.
• Collaborate with operations teams to define model inputs, outputs, and feedback mechanisms.
• Monitor deployed model performance - accuracy, drift, and business impact - with regular reporting.
• Document all solutions to production-grade standards with clear handover for operations teams.
• Contribute to internal AI capability building: tooling, frameworks, and knowledge sharing.

Requirements

• 3–6 years in applied ML/AI engineering in production environments.
• Strong Python proficiency: scikit-learn, XGBoost, PyTorch or TensorFlow.
• Experience with LLM APIs (OpenAI, Anthropic, Google Gemini) and prompt engineering.
• Familiarity with RPA tools: UiPath, Blue Prism, or Automation Anywhere.
• REST API development and integration experience.
• Solid understanding of model evaluation, monitoring, and MLOps principles.
• B.Tech/B.E. in Computer Science, Data Science, or related field.

Nice to Have

• Experience building agent-assist or real-time AI tools for contact centres.
• Knowledge of BFSI or BPO domain data.
• AWS/GCP/Azure ML platform experience.
• Published research or open-source AI contributions.

About Ayuda Solutions

Ayuda Solutions is a technology-enabled BPO and intelligent operations company headquartered in Ranchi, India. With 7+ years of delivery excellence, we serve enterprises across 11 industries - from BFSI and healthcare to hi-tech and e-commerce - combining AI automation with expert human operations.

With 800+ professionals, ISO 27001 certification, and a 4.4-star Glassdoor rating, we are a place where careers are built - not just jobs held. 68% of our managers started as team members and grew with us.

What We Offer

Hybrid working (3 days office / 2 days remote)

• Performance bonus up to 25% CTC
• Conference and certification budget ₹30,000/year
• Health insurance - self + family
• Access to GPU infrastructure for model development