Job Title: Staff Engineer / Sr. Mgr - AI - Engineer (Voice Applications)
Location: Chennai
The Opportunity
We are seeking a seasoned and visionary AI - Engineer to join our core AI/ML team, specifically focused on architecting and leading the development of cutting-edge Voice AI applications. As the AI Lead Engineer for Voice Applications, you will play a pivotal role in designing, developing, and operationalizing advanced AI/ML solutions that directly enable high-accuracy Speech Transcription (STT) and real-time Audio Translation services. This role is ideal for a hands-on technical leader who thrives at the intersection of robust engineering and innovative voice AI research. You will lead the end-to-end design and deployment of scalable, low-latency Voice AI systems, transforming state-of-the-art models (such as Transformer/Attention-based architectures) into robust, production-grade solutions. Your work will directly influence mission-critical operations involving multilingual communication and large-scale audio data processing.
Key Responsibilities
Voice AI System Architecture
- Lead the design and implementation of scalable, secure, and high-performance Voice AI architectures, specifically optimized for high-throughput audio transcription and translation services.
- Define architectural standards and best practices for audio data pipelines, model deployment, and system integration in a voice-centric context.
End-to-End Voice Solution Delivery
- Own the full lifecycle of Voice AI solutionsfrom ideation and prototyping to deployment, monitoring, and continuous improvement.
- Ensure solutions are production-ready, maintainable, and meet stringent requirements for accuracy, latency, and real-time performance across multiple languages and dialects.
Engineering Leadership
- Guide and mentor a team of AI/ML engineers, fostering a culture of technical excellence, innovation, and collaboration. Conduct code reviews, set engineering standards, and drive continuous improvement within the Voice AI practice.
Cloud-Native AI
- Leverage and integrate cloud-native AI/ML services (AWS, GCP, Azure), including specialized Speech and Translation APIs, to accelerate development and ensure scalability.
- Optimize compute, storage, and networking for intensive audio processing and real-time inference workloads.
MLOps & Automation for Voice
- Champion MLOps practices, including CI/CD for ML, model versioning, automated testing, and retraining pipelines.
- Implement robust monitoring for operational reliability and model performance, with specific attention to audio data drift, acoustic quality, and transcription/translation error rates.
Cross-Functional Collaboration
- Partner with data scientists, researchers, product managers, and business stakeholders to translate complex voice requirements into scalable and business-aligned AI/ML solutions.
Innovation & Problem Solving
- Stay ahead of the curve on emerging technologies in Speech Recognition, Neural Machine Translation (NMT), and large-scale audio processing. Identify opportunities to apply novel techniques (e.g., few-shot learning, cross-lingual transfer) to solve high-impact voice-related business problems.
Required Qualifications
Education
- M.Tech or PhD in Computer Science, Machine Learning, Computational Linguistics, or a closely related quantitative discipline from a top-tier institution.
Experience
- Minimum 58 years of hands-on experience in AI/ML engineering, with a proven track record of delivering production-grade solutions at scale.
Proven Impact
- Demonstrated success in designing, deploying, and maintaining multiple high-volume Voice AI systems (STT and/or NMT) in production. Be prepared to discuss the business impact, technical challenges, and your leadership role.
Technical Mastery (Voice Focus)
- Expert-level proficiency in Python and software engineering principles.
- Deep expertise in Voice AI/NLP/Audio frameworks (e.g., PyTorch, TensorFlow, Hugging Face Transformers, Fairseq, NeMo, or equivalent).
- Strong understanding of modern Speech-to-Text (STT) and Neural Machine Translation (NMT) models (e.g., Whisper, Wav2Vec, Transformer architectures).
- Expertise in working with large audio datasets, acoustic modeling, and language modeling.
Cloud Expertise
- Deep experience with at least one major cloud platform (AWS, Azure, GCP), particularly with AI/ML services, infrastructure automation, and cost optimization.
MLOps Proficiency
- Hands-on experience with MLOps tools and frameworks (e.g., MLflow, Kubeflow, SageMaker Pipelines). Strong understanding of model lifecycle management and operational monitoring.
Preferred Qualifications
- Experience with real-time audio streaming and processing technologies (e.g., Kafka, gRPC).
- Familiarity with containerization and orchestration (Docker, Kubernetes) for microservices supporting Voice AI.
- Experience with advanced audio preprocessing techniques, noise reduction, and handling various dialects/accents.
- Familiarity with distributed data processing and big data ecosystems for training large models (e.g., Spark, Databricks).
What We Offer
- A leadership role at the forefront of Voice AI innovation, with direct influence on strategic, customer-facing initiatives.
- Access to cutting-edge tools, infrastructure, and large-scale audio datasets to support ambitious Speech and Translation projects.
- A collaborative, high-performance environment that values creativity, autonomy, and continuous learning.
- Competitive compensation and a clear path for career advancement within a rapidly growing AI organization.