AI Engineer III

F5, Inc.; Hyderabad; Sur place; INR 1 500 000 - 2 600 000; Plein temps

Résumé du poste

F5, Inc. seeks an AI Engineer III to join the CX Services team. Design, build, and deploy AI/NLP solutions across Salesforce, Azure DevOps, Dell Boomi, Oracle Apps, Snowflake, ServiceNow, Tableau and Teams.

You will focus on AI-driven test automation, self-healing scripts, and collaboration with QA, platform engineers, and architects to deliver measurable business impact.

Qualifications

• 2–4 years applying AI/ML, NLP, and Generative AI to problems.
• Total IT hands-on experience of 7+ years is considered.
• Strong Python programming and ML library familiarity.
• Hands-on with Generative AI and LLM APIs (GPT, Gemini, Llama, etc.).
• Experience with Retrieval-Augmented Generation (RAG) and vector DBs.

Responsabilités

• Design Generative AI solutions that convert requirements into test scenarios.
• Develop NLP pipelines for ServiceNow and customer platforms.
• Build ML models to forecast high-risk failure areas.
• Create deduplication algorithms for test cases across repos.
• Prototype AI-assisted self-healing for test automation scripts.
• Automate Azure DevOps workflows and triage processes.
• Build anomaly detection for Dell Boomi integrations and release pipelines.
• Apply AI/ML to security telemetry for remediation recommendations.
• Integrate automated summaries into Tableau dashboards.
• Develop AI microservices and REST APIs for enterprise pipelines.

Connaissances

Python

NLP

Generative AI

LLMs

Test automation

Formation

Bachelor's degree in CS/DS/AI

Outils

Selenium

Playwright

Cypress

FastAPI

Description du poste

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the job

We are looking for a motivated and hands-on AI Engineer III to join our CX Services team at F5. In this role, you will design, build, and deploy applied AI, NLP, and Generative AI solutions across our end-to-end enterprise ecosystemincluding Salesforce, Azure DevOps, Dell Boomi,Oracle Apps,Snowflake.ServiceNow, Tableau and Teams. A core focus of this role is applying AI to test automationbuilding intelligent, self-healing automation that reduces manual QA effort and accelerates release quality. You will collaborate with QA engineers, business analysts, platform engineers, and solution architects to implement scalable AI & test automation. This role is ideal for an engineer witha strong foundationin Python, LLMs, machine learning, and test automation who is eager to deliver measurable business impact across enterprise service delivery.

Description

At F5, we bring digital capabilities to life to empower and protect applications everywhere. Within the CX Services organization, we provide comprehensive QA as a Service, QA Automation as a Service, BA & Reporting as a Service, and Platform & Deployment Services across Salesforce, Copado, and enterprise integration platforms. We continuously explore modern technology trends toeliminateengineering toil and elevate delivery quality. In this role, you will work across our core service pillars to introduce AI-first automation, intelligent analytics, and automated security remediation. You will partner with team leaders and cross-functional engineers to translate complex operational use cases into working AI prototypes and production pipelines. We foster a collaborative, innovation-driven work environment while granting autonomy to build creative solutions for challenging problems.

Responsibilities

• Design and implement Generative AI solutions that automatically convert functional requirements and user stories into structured test scenarios and acceptance criteria.
• Develop NLP and sentiment analysis pipelines for ServiceNow and customer interaction platforms to extract actionable experience insights.
• Build predictive machine learning models toanalysehistorical defect logs and forecast high-risk failure areas across application modules.
• Create intelligent deduplication algorithms toidentify,consolidate, and optimize duplicate test cases across test repositories.
• Prototype and implement AI-assisted self-healing mechanisms to dynamically detect and fix broken test automation scripts during UI and API updates.
• Automate Azure DevOps (ADO) operational workflows, including backlog classification, smart work-item routing, and process triage.
• Build anomaly detection and log analysis solutions for Dell Boomi integrations and enterprise platform release pipelines.
• Apply AI/ML techniques to security telemetry to accelerate vulnerability discovery, prioritization, and automated remediation recommendations.
• Partner with the reporting team to integrate automated summarization and predictive insights into executive Tableau dashboards.
• Develop, test, and expose lightweight AI microservices and REST APIs to seamlessly integrate models into existing enterprise pipelines.
• Focus on operational efficiency, data security governance, and engineering excellence across all delivered AI solutions.

Minimum Qualifications

• 2–4 years of hands-on experience applying AI/ML, NLP, and Generative AI techniques to real-world technical or business problems (including relevant internships, capstones, or production projects).
• Overall IT hands-on experience of 7 years and above is considered.
• Strong programmingproficiencyin Python and familiarity with data manipulation and ML libraries (e.g., Pandas, NumPy, Scikit-learn).
• Hands-on experience with Generative AI and Large Language Models (LLMs) using commercial or open-source model APIs (e.g., GPT, Gemini, Llama, Mistral).
• Experience implementing Retrieval-Augmented Generation (RAG) workflows, prompt engineering, and utilizing vector databases (e.g.,ChromaDB, FAISS, Pinecone, or Milvus).
• Solid understanding of core NLP techniques, including embeddings, semantic similarity search, text classification, and entity extraction.
• Hands-on experience with test automation frameworks (Selenium, Playwright, or Cypress), withdemonstratedability to apply AI/ML to test automation — e.g., self-healing test scripts, AI-generated test scenarios, or intelligent test‑case deduplication.
• Knowledge of API development and microservices integration using frameworks such asFastAPI, Flask, or Node.js.
• Foundational understanding of Software Development Life Cycles (SDLC), unit testing, debugging, and Git-based source code management.
• Strong analytical problem-solving mindset and a disciplined approach to experimentation and prompt evaluation.

Preferred Qualifications

• Bachelor's ormaster's degree in computer science, Data Science, Artificial Intelligence, or a related technical discipline.
• Working knowledge or exposure to enterprise platforms such as Salesforce, ServiceNow, Azure DevOps (ADO), Dell Boomi, or Tableau.
• Exposure to Copado or other Salesforce-native test automation and release tooling.
• Exposure to application security analysis, vulnerability management tools
• Understanding ofMLOpsfundamentals, including model monitoring, API latency optimization, and hallucination guardrails.
• Ability to translate ambiguous operational workflows into clear, automated AI-driven solutions.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail] .

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) .

At F5, our culture is rooted in helping each other thrive. We value diverse perspectives, continuous learning, and human-first innovation. By welcoming a wide range of backgrounds and ideas, we create an environment where you can build an impactful, long-term career.