AI Customer Engineer, Google Cloud

Google; Bengaluru; In loco; INR 4.000.000 - 7.000.000; Tempo pieno

Descrizione del lavoro

Google LLC in Bengaluru, India, is hiring a Share AI Customer Engineer for Google Cloud to help customers adopt AI-enabled solutions at scale.

You will collaborate with sales and engineering teams, design AI agent-based architectures, and provide deep technical guidance from evaluation to deployment.

This role requires strong cloud experience, stakeholder engagement, and hands-on prototype work across enterprise data integrations.

Competenze

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing role.
• Experience in architecting AI solutions using agents with enterprise data sources (RAG, Text-to-SQL, semantic search).

Mansioni

• Drive the technical solution for complex AI workloads to ensure rapid adoption.
• Provide customer-tailored solutions and secure buy-in from domain experts.
• Offer deep technical consultation and build reusable assets with the Go-To-Market team.
• Document, prioritize, and drive resolution of customer feature requests and issues.

Conoscenze

Cloud native architecture

AI agent development

Stakeholder engagement

Formazione

Bachelor's degree in a technical field

Strumenti

LangGraph

Semantic Kernel

Google AI ADK

Descrizione del lavoro

Share AI Customer Engineer, Google Cloud

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like RAG, Text-to-SQL, and semantic search.

Preferred qualifications:

• Experience in developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, cloud infrastructure, agentic AI, and cloud networking.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a AI Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in strategic product areas in partnership with platform CEs, writing code, developing prototypes, proofs-of-concept, and demos to promote new specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development.

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within product and engineering management systems to document, prioritize, and drive resolution of customer feature requests and issues.

Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.