AI Content Operations Manager

Monday Marketing Company; Indore District; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

Monday Marketing Company seeks an AI Content Operations Manager to lead the content operations team, ensuring quality across accounts and guiding where AI should assist versus where humans write.

The role is on-site in Indore or remote within India, with occasional visits to the Indore office. You will collaborate with creative, copy and AI engineering leads to keep the system growing and safe.

Qualifications

• 5+ years in content, editorial or content operations, including running content production at volume.
• Experience leading or coaching a team.
• AI tools in your production workflow.
• Strong editorial and claims judgement.
• You can plan capacity and hold deadlines.

Responsibilities

• Lead the content operations team: assign work, review quality and give feedback.
• Set workflows, quality measures and review steps across accounts.
• Own the prompt libraries and brand rule system.
• Decide with creative and copy leads where AI is used and where it is not.
• Work with AI engineers on tools that make the workflow faster and safer.
• Hire, train and review the team and interns.

Skills

Content ops

Team leadership

AI tooling

Editorial judgement

Capacity planning

Quality standards

Workflow design

Tools

Workflow tools

Job description

Lead AI content production at volume, and the standards that keep it right.

You lead the team that produces content at volume with AI, and you are accountable for its quality. As an AI Content Operations Manager at MMC, you lead the content operations team, set workflows and quality standards across accounts, and decide where AI helps and where people must write. The work serves D2C brands, B2B companies and educational institutes. You work with creative, copy and AI engineering leads to keep the system improving. The role is open on-site in Indore or remote within India. Remote hires may occasionally be asked to visit our Indore office.

Why you'll love this role

• You build how MMC produces content at scale.
• You lead a team and own its quality.
• You decide where AI fits.

What you will own

• Lead the content operations team: assign work, review quality and give feedback
• Set workflows, quality measures and review steps across accounts
• Own the prompt libraries and brand rule system
• Decide with creative and copy leads where AI is used and where it is not
• Work with AI engineers on tools that make the workflow faster and safer
• Hire, train and review the team and interns

You probably are

• 5 or more years in content, editorial or content operations, including running content production at volume
• Experience leading or coaching a team
• AI tools in your production workflow
• Strong editorial and claims judgement
• You can plan capacity and hold deadlines

A bonus if you have

• Workflow and project tools
• Experience in an agency

What you'll grow into

Head of AI Content Operations, as the team grows.

Where you would work

On-site at our office in Vijayanagar, Indore, or remote from anywhere in India. Both options are open for this role. Remote hires may occasionally be asked to visit the Indore office.

Reports to Head of AI Content Operations · Rolling, open now