AI Consultant-GenAI, LLMs, Agentic AI

Dell Inc.; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Dell Technologies Bangalore is seeking an AI Consultant who partners with business teams to identify, assess and prioritize AI, GenAI and agentic AI opportunities across functions.

You will translate business pain points into AI use case charters, value cases, KPIs and roadmaps, and assess data readiness, governance and adoption complexity.

You will bridge business and technical teams by ensuring clear requirements, guiding AI Architects and Delivery Leads toward measurable enterprise outcomes.

Qualifications

• Bachelor’s or master’s in computer science.
• 18+ years total work experience, incl. 8+ years AI consulting.
• Experience leading business discovery workshops.
• Ability to create AI use case charters and ROI estimates.
• Knowledge of AI, GenAI, LLMs and enterprise AI adoption patterns.

Responsibilities

• Identify, assess and prioritize AI opportunities across functions.
• Convert pain points into AI use case charters and roadmaps.
• Partner with AI Architects to validate feasibility and alignment.
• Collaborate with AI Implementation Leads for execution planning.
• Bridge business and technical teams with clear requirements and success metrics.

Skills

AI consulting

Digital transformation

Business transformation

Analytics consulting

Automation consulting

Process transformation

Enterprise modernization

Tech advisory

Stakeholder management

Workshop facilitation

Education

Bachelor’s/Master’s in CS

Job description

AIConsultant

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

AI consulting is critical to helping Dell Technologies move from AI experimentation to measurable enterprise impact. As organizations scale AI, GenAI and agentic AI adoption, the AI Consultant plays a business-facing role inidentifyingthe right opportunities,validatingbusiness value, assessingreadinessand creating actionable roadmaps. This role will work directly with business stakeholders, process owners and senior leaders to discover pain points, define use cases, assess feasibility and value, and hand off well-structured requirements to AI Architects and delivery teams. Industry research highlights that enterprise AI success depends on moving beyond pilots, redesigning workflows, strengthening governance and connecting AI initiatives to measurable business outcomes.

Join us to do the best work of your career and make a profound social impact as a on our Technical Staff, Quality EngineeringTeam in Bangalore.

What you’ll achieve

As an AI Consultant, you willbe a partnerwith business teams toidentify,assessand prioritize AI, GenAI and agentic AI opportunities across functions. You will convert business pain points into clearusecase charters, value cases, successmetricsand high-level implementation roadmaps. You will assess process maturity, data readiness, business impact, risk and adoption complexity to help stakeholders decide what should be solved, why itmattersand what outcomes are expected. You will act as the bridge between business and technical teams by ensuring AI Architects receive clear businessrequirementsand AI Implementation Leads receive the right business context, successmeasuresand stakeholder expectations. Enterprise AI programs increasingly require clear governance, cross-functional alignment, workflowredesignand value tracking to scale responsibly.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

You will:

• Engage business leaders, process owners and functional stakeholders through workshops,interviewsand discovery sessions toidentifyAI, GenAI and agentic AI opportunities aligned to business priorities.
• Assess and prioritizeusecases based on business value, data readiness, process maturity, feasibility, risk, complexity and expected measurable outcomes.
• Convert business pain points into AI use case charters, problem statements, business requirements, value hypotheses, KPIs, success measures and high-level roadmaps.
• Partner with AI Architects tovalidatetechnical feasibility and ensure prioritized use cases are ready for solution architecture, technologyassessmentand delivery planning.
• Collaborate with AI Implementation Leads to hand off business context, stakeholder expectations, success metrics, change considerations and roadmap priorities for execution planning.

Essential Requirements

• Bachelor’s/master’s in computer science,18+ years of overall work experience, including 8+ years in AI consulting, digital transformation, business transformation, analytics consulting, automation consulting, process transformation, enterprisemodernizationortechnology advisory roles.

• Experienceand cleardemonstration ofleading business discovery workshops, stakeholdermanagement andinterviews, current-state assessments, process walkthroughs, opportunity identificationsessionsand executive alignment discussions across business functions such as Services, Support, Supply Chain, Finance, Sales Operations, Customer Experience, IT or Enterprise Operations.

• Proven ability to create AI use case charters, business problem statements, value cases, ROI estimates, prioritization matrices, feasibility assessments, business requirement documents, executivepresentationsand transformation roadmaps.

• Demonstratedknowledge of AI, GenAI, LLMs, agentic AI, automation, analytics, process mining, RAG concepts, conversational AI, intelligent documentprocessingand enterprise AI adoption patterns, with the ability to explain these concepts in business terms.

• Strong understanding of data readiness, process maturity, workflow redesign, responsible AI considerations, privacy/security constraints, governance needs, adoptioncomplexityand value realization frameworks.

Desirable Requirements

• Experience supporting enterprise AI programs involving GenAI adoption, agentic AI use cases, AI Centers of Excellence, automation programs, process mininginitiativesor large-scale digital transformation portfolios.

• Excellent executive communication, consulting mindset, structured problem-solving, businessstorytellingand stakeholder influence skills, with the ability to align senior leaders and cross-functional teams in a matrixed environment.

• Consulting background with experience in AI strategy, operating model design, business case development, portfoliogovernanceor executive-level transformation reporting.