Senior Microsoft AI & Automation Engineer
Jammu and Gurugram, India | Posted on 07/17/2026
RVS iGlobal is a White Label Tech support company providing technical support to mid-sized and large-sized IT businesses around the world 24x7x365. Our customers are generally Tech Providers, Managed Service Providers, IT Service Providers, Cloud Service Providers, and SAAS vendors around the globe.
We are abreast of the existing business model and capable of providing pure White Label Services with flexible pricing. We guarantee at least 50% cost savings without compromising service standards and quality. Our customers are spread across the USA from LA to New York, Europe from London to Frankfurt, and Asia from Dubai to Singapore. We are accoladed for providing world-class services to our clients from our Technical Operations center located in London and in India with top-notch infrastructure facilities such as high-speed internet, redundant power, and smart workspaces. Our team comprises highly trained certified professionals who are not only IT Engineers but also hold either MCITP, RHCE, or CCNA along with years of professional experience in the industry.
Our flexibility and our understanding of your business are the keys. We don’t have our SLAs. Our White Label Service means that we follow your business SLAs, standards, and procedures to provide seamless and smooth services to the end-users.
Job Description
Senior Microsoft AI &Automation Engineer
Location
Jammu or Gurugram - onsite(India)
About the Role
We are seeking a SeniorMicrosoft AI & Automation Engineer to design, build, and supportAI-powered business solutions leveraging Microsoft technologies. The successfulcandidate will have hands-on experience implementing AI, automation, analytics,and Microsoft 365 integrations that deliver measurable business outcomes.
This is a delivery-focused rolerequiring practical experience in deploying production-ready solutions usingMicrosoft Copilot, Power Platform, Azure AI services, and Microsoft 365technologies. Security, governance, and compliance should be incorporated intoall solutions from design through deployment.
Requirements
Key Responsibilities
AI & Copilot Solutions
- Design, build, and deploy AI-poweredbusiness solutions using Microsoft Copilot, Copilot Studio, Azure OpenAI,and related Microsoft AI technologies.
- Develop AI agents and agentic workflowsto automate business processes and improve productivity.
- Integrate Large Language Models (LLMs)into operational and customer-facing workflows.
- Support adoption and optimization ofMicrosoft Copilot capabilities across the organization.
Automation & Integration
- Build and maintain automation solutionsusing Microsoft Power Automate.
- Integrate Microsoft 365 servicesincluding Teams, SharePoint, Outlook, and OneDrive.
- Design scalable workflows that eliminatemanual effort and improve operational efficiency.
- Support API-based integrations withinternal and external business systems.
Data & Analytics
- Develop dashboards, reports, and businessinsights using Power BI.
- Design and optimize data models andreporting solutions.
- Translate business requirements intomeaningful analytics and KPI reporting.
Azure & Cloud Solutions
- Utilize Azure services to support AIworkloads, automation pipelines, integrations, and data solutions.
- Support Azure OpenAI deployments andrelated AI services.
- Collaborate in the deployment andmaintenance of secure cloud-based solutions.
Governance & Security
- Implement security, compliance, andgovernance controls across AI and automation platforms.
- Support Microsoft Purview implementation,Data Loss Prevention (DLP), and information protection policies.
- Promote responsible AI practices andcompliance with organizational standards.
Solution Delivery
- Produce technical documentation, solutiondesigns, and operational runbooks.
- Collaborate with business stakeholders totranslate requirements into scalable solutions.
- Participate in testing,deployment, support, and continuous improvement activities.
Required Skills & Experience
- 5+ years of experience working withMicrosoft technologies.
- Strong hands-on experience with MicrosoftPower Automate.
- Experience delivering AI-poweredautomation solutions in production environments.
- Experience with Microsoft Copilot,Copilot Studio, Azure OpenAI, or comparable AI platforms.
- Working knowledge of Microsoft Azureservices and cloud architectures.
- Experience integrating Microsoft 365platforms including Teams, SharePoint, and Outlook.
- Experience using GitHub for sourcecontrol and collaboration.
- Strong analytical, troubleshooting, andproblem-solving skills.
- Excellent documentationand stakeholder communication abilities.
Preferred Skills
- Experience with Azure AI Services andAzure OpenAI.
- Experience building AI agents andconversational AI solutions.
- Hands-on experience with MicrosoftPurview and DLP policies.
- Knowledge of security, compliance, andgovernance frameworks.
- Experience with Power Apps.
- Experience working in enterprise ormanaged services environments.
- Microsoft certifications in Azure, PowerPlatform, Security, or AI technologies.
- Experience deliveringsolutions for UK, US, or global customers.
- Provident Fund
- Employee's State Insurance Corporation
- Medical Insurance
- Pick and Drop facilities (Only for Female Staff)
- Day outs for Staff
- Team Lunches/Dinners
- Maternity/ Paternity leaves
- Paid Time Off