AI and Knowledge Strategist, Google Ads

Google Inc.; Hyderabad, Bengaluru; Hybrid; INR 1,500,000 - 1,900,000; Full time

Job summary

Google Inc. is seeking a Share AI and Knowledge Strategist, Google Ads, in Hyderabad. The role focuses on owning content strategy for product areas, shaping AI‑driven content solutions, and aligning with product roadmaps.

You will work with cross‑functional teams to ensure factual grounding and scalable knowledge delivery across Google Ads. Ideal candidates possess 5 years in search advertising or knowledge/content management, plus strong data analysis, and a deep understanding of generative AI

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in search advertising, knowledge management, stakeholder management, or content management.
• Strong understanding of content strategy, knowledge management principles, and data analysis.

Responsibilities

• Own the content strategy within a specific product area, aligning content development with product roadmaps and prioritizing high‑impact launches.
• Drive the success of AI‑powered solutions by mapping user intent to specific content solutions and monitoring model behavior for factual grounding.
• Develop and refresh high‑quality content solutions (text, video, interactive AI) for top user issues and customer journeys.
• Analyze metrics and customer insights across product and support surfaces to deliver strategy recommendations.
• Engage with cross‑functional forums to integrate content strategy with broader product‑specific initiatives.

Skills

Content strategy

Cross-functional collaboration

Ads product knowledge

AI tool usage

Knowledge management

Data analysis

Generative AI guardrails

Project management

Education

Bachelor's degree

Job description

Share AI and Knowledge Strategist, Google Ads

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share AI and Knowledge Strategist, Google Ads

info_outline X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India.

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in search advertising, knowledge management, stakeholder management, or content management.

Preferred qualifications:

• Experience integrating content strategy with product and engineering roadmaps, with the ability to influence others and to communicate and collaborate well with cross‑functional teams.
• Google ads product knowledge and experience using AI‑powered tools.
• Strong understanding of content strategy, knowledge management principles, and data analysis.
• Demonstrate a deep understanding of Generative AI guardrails, including identifying and mitigating risks like hallucinations or grounding issues, to ensure that AI‑driven solutions provide a consistently reliable, accurate, and high‑quality experience for Google’s users and partners.
• Ability to independently manage multiple, time‑sensitive project schedules and identify and mitigate risks.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI‑era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

gTech Ads GCS Customer Experience organization is a customer centric, solution‑generating team that helps our advertisers and sales teams make the most out of our products. Our core operations primarily follow standard business hours.

As a Solutions Consultant, you will have deep product knowledge, provide high quality customer experience and own customer solutioning. You will focus on managing troubleshooting tasks and provide resolution to issues. You will also be responsible for liaising with internal/external stakeholders to provide communication on customer issues and questions.

However, ensuring a seamless, customer experience across our global markets is central to our strategy. To solve for critical customer needs and to optimize resolution velocity, you may occasionally be aligned to alternative shifts schedules on a rotational basis. To fully support your well‑being, Google provides support for any non‑standard operational shifts.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .

Responsibilities

• Own the content strategy within a specific product area, aligning content development with product roadmaps and prioritizing high‑impact launches. Turn business goals into content solutions.
• Drive the success of AI‑powered solutions by mapping user intent to specific content solutions. You will translate business requirements into precise AI instructions (prompts) and monitor model behavior to ensure responses are grounded in fact and aligned with Ads product logic.
• Develop and refresh high‑quality content solutions (text, video, interactive AI) for top user issues and customer journeys within your priority product areas.
• Analyze metrics and customer insights across product and support surfaces to deliver strategy recommendations tailored to your product area.
• Engage with cross‑functional forums (Product Circles, CoE, etc.) to integrate content strategy with broader product‑specific initiatives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.