AGM - TL Optical Operations

Vodafoneidea; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Vodafone Idea Limited in Mumbai seeks a Team Leader – Optical Operation (M2) to oversee transport optical network uptime and service quality. You will drive DWDM expansion, coordinate with OEMs and internal stakeholders, and ensure SLA-based governance while leading a field operations team.

The role emphasizes proactive fault management, KPI monitoring, and cross-functional collaboration to maintain high network reliability and performance in a dynamic telecom environment.

Qualifications

• Knowledge of TX technologies – SDH, MW, Optical, DWDM, IP.
• Hands on working knowledge on OEMs.
• Team management and stakeholder coordination.

Responsibilities

• Maintain Network Up time & Link Up time - 99.99%
• Transmission KPI monitoring & actions with stakeholders
• Prevent outages through proactive solutions with OEMs
• Daily TX field observations with stakeholders
• Network fault analysis & escalations
• Publish network health checks to stakeholders
• Governance based on SLA
• Coordinate with commercial, finance & OEMs for PR/PO and payments

Skills

TX technologies

DWDM

IP routing

Team management

Stakeholder coordination

Job description

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Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Team Leader – Optical Operation

Job Level/ Designation

M2

Function / Department

Technology

Job Purpose

Operation and Maintenance for Transport Optical network uptime and service quality. Expansion of DWDM Network.

Key Result Areas/Accountabilities

• Maintain Network Up time & Link Uptime - 99.99%


• Transmission KPI monitoring & relevant actions with other stake holders


• Ensure proactive solution implementation with coordination with all stake holders to avoid network outages (P1 to P5)


• Carrying out daily TX field observation in co-ordination with all stake holders.


• Network fault analysis & escalations to take solution from OEM


• Publishing Network elements health check up to respective stake holders.


• MS governance based on SLA


• Co-ordination with commercial, finance & OEM's for PR/PO, invoice & ensure payment

Core Competencies, Knowledge, Experience

• Knowledge of TX technologies – SDH, MW, Optical, DWDM, IP


• Hands on working knowledge on below OEM's:


• Team management, communication & presentation skills and data and inventory management.


• Should have experience to handle team in field challenges.


• Knowledge of IP, Router, switch and IP protocols would be plus point

Must have technical / professional qualifications

• 10-15 years of experience in telecom industry and minimum 5-7 years of experience Transmission Projects n Ops.

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership