AGM - IoT Analytics, Planning & Ops

Vodafone Idea Limited; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Vodafone Idea Limited in Mumbai invites an AGM, IoT Analytics, Planning and Ops to lead Business Insights for IoT. You will design automation, plan operating models, and drive analytics across the IoT business within a large telco ecosystem.

The role requires 5+ years in telco, B2B excellence, and strong process governance, with a focus on scalable analytics, automation and data-driven decision making.

Qualifications

• 5 years of telco experience in a matrix organisation.
• Experience in B2B commercial excellence at scale.
• Understanding of planning and governance.
• Knowledge of technology solutions and digitisation preferred.

Responsibilities

• Manage IoT LoB revenue across KPIs and lead indicators.
• Design and deploy a captive IoT analytics engine for business insights.
• Create and optimise processes with automation for IoT operations.
• Build predictive models to enhance IoT revenue and mitigate erosion.
• Develop a data lake and uniform reporting structure for IoT visibility.
• Drive automation and digitisation to improve efficiency and turnaround times.

Skills

Revenue management

BI analytics

Process automation

Predictive modelling

Data reporting

IoT domain knowledge

Tools

BI tools

Data lake technology

Job description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role title: AGM, IoT Analytics, Planning and Ops

Function: Enterprise

Band: M2

Department: IOT

Reports to: Head, IoT Planning and Commercial

Role purpose: To establish the Business Insights practice for IoT moving up the value chain, design process automations and effectively plan the execution of operating models in the line of business.

Key accountabilities and decision ownership :

• Revenue Management: Manage revenue responsibility for the LoB across all business KPIs and lead indicators
• Business Intelligence: Design and deploy a captive business insights and analytics engine exclusive for IoT
• Process Management: Create, Re-Engineer and Design processes for the LoB bringing in automation and operating efficiencies for IoT
• Predictive Modelling: Based on business insights , build predictive models for IoT that arrest revenue erosion or augment revenue generation
• Reporting and Information Management: Build a data lake and an uniformed reporting structure for the LoB giving enhanced visibility and control
• Drive automation and digitisation of IoT processes to enhance operational efficiency, scalability, and turnaround times

Core competencies, knowledge and experience :

• Hands on with telco nuances in a matrix organisation and knowledge of processes and systems - 5 years of experience
• Experience in B2B commercial excellence with the ability to build and manage at scale is a must
• Understanding and experience in planning and execution/governance
• Understanding of technology solutions and digitisation preferred

Must have technical / professional qualifications:

Budget owned:

IOT Revenue and margins for India

Key performance indicators [max 3]:

• IoT DB and LRP
• Lower TATs, NPS, Margin of errors in processes
• New data models and predictive capabilities

Direct reports: None

Dotted reports: None

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership