AGM - Channel Sales

Vodafone Idea Limited; Bengaluru; On-site; INR 12,00,000 - 16,00,000; Full time

Job summary

A leading telecom service provider in Bengaluru is seeking an AGM - Channel Sales to manage operations for the SME business. This role focuses on increasing market share for products like Fixed line, IoT, IIoT, and Cloud through effective team management and strategic planning. The ideal candidate will have 8-10 years of experience, including managerial experience in channel sales, and strong analytical and communication skills.

Qualifications

• 8-10 years of experience, with 2-3 years in managerial positions managing channel sales teams.
• Channel Sales Experience in related domain/industry.

Responsibilities

• Managing operations for SME business through Tech Channel Managers.
• Driving market share increase for Fixed line, IoT, IIoT, and Cloud products.
• Training and coaching of the team.

Skills

Leadership & People management Skills

Strong enterprise Channel Management

Account Management in B2B

Strong analytical and conceptual skills

Strong communication skills

Education

Technical/Professional qualifications

Tools

Knowledge of Fixed line, IoT & Cloud portfolio

Job description

Overview

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider offering pan-India Voice and Data services across 2G, 3G and 4G platforms. With a large spectrum portfolio to support growing data and voice demand, the company is committed to delivering delightful customer experiences and enabling digital inclusion. The company is developing infrastructure to introduce newer and smarter technologies, making retail and enterprise customers future ready with innovative offerings, accessible through digital channels and extensive on-ground presence. The company is listed on NSE and BSE in India.

We’re proud to be an equal opportunity employer. We value diversity and strive for a collaborative, inclusive environment that encourages authenticity and fosters belonging. We aim for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL’s goal is to build and maintain a diverse workforce that reflects our Values of Passion, Boldness, Trust, Speed and Digital, directing recruiting to attract and retain the best talent. Our endeavour is to be the First Choice for prospective employees. VIL is an equal opportunity employer committed to diversifying its workforce.

Role

AGM - Channel Sales

Job Level / Designation

M2

Function / Department

Enterprise/Channels & SOHO

Location

Bangalore

Job Purpose

Managing operations for SME business for the state (or defined geography) through designated Tech Channel Managers and Tech Channels. Develop and build the Sales GTM for the designated territory to primarily drive market share increase of products like Fixed line, IoT, IIoT and Cloud. This position will build and strengthen team capability to drive Product Penetration Index both in new accounts and farming accounts, and to achieve budgeted Revenue and NPS.

Key Result Areas / Accountabilities

• Plan and deliver budgeted segment revenues, including management of subscriber acquisition costs
• Implement coverage and distribution strategies to deliver targeted A/C coverage in the circle – Technology Channel partner coverage through Tech Channel Managers
• Design and implement standardized sales management processes, build scale in operations and run R&R for channels to drive sales behavior
• Channels capability development & Certification as per plan
• Implementation of various channel partner metrics in allotted Territory
  • Partner Commissioning
  • Partner sales & service processes
• Primary focus on non-mobility revenue streams for SME
  • Increase unique A/C acquisitions in the assigned territory

Operational

• Achievement of 80% SIP of their respective team
• Make 100% of CP qualify the Vi Club [EPP] program as per the defined norms
• Responsible for achieving the Circle Revenue targets for all product portfolio available for SME [Primarily Non Mobility]
• Account planning & drive Product Penetration Index improvement in the Mid-Market Accounts

Development

• Training and coaching of the team

HSW Compliance

• Ensure that the HSW norms are adhered to

Key performance indicators

• Drive segment Revenue & new Acquisition from circle
• Design and implement the Operating plan for segment in allotted circles with a robust governance model for relevant metrics
• New initiative metrics in allotted circles

Core competencies, knowledge and experience

Critical Success Factors

• Leadership & People management Skills
• Strong enterprise Channel Management and distribution experience
• Account Management in B2B
• Knowledge of Fixed line, IoT & Cloud portfolio a must
• Strong analytical and conceptual skills
• Strong communication skills with a digital mind-set

Threshold Functional Competencies

• Strong Commercial Skills
• Knowledge on Telecom technologies & solutions
• Should be able to drive cross functional teams

Experience: 8-10 years plus, of which 2-3 years should be in managerial positions managing channel sales teams and technical sales.

Must have technical / professional qualifications

Essential: Channel Sales Experience in related domain/industry along with technical sales capability with strong hold on products like

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership