Agency Development Manager

SkillLabs; Zira; Sur place; INR 450 000 - 900 000; Plein temps

Résumé du poste

SkillLabs in India is seeking a driven sales professional to strengthen operational delivery and maximize agency business and customer acquisition. The role focuses on delivering growth through retention initiatives, collaborating with Branch Operations to generate leads, and achieving targets with the team.

The candidate will manage customer parameters, product mix, and field activity while building lasting relationships, tracking competition, and ensuring compliance with internal guidelines.

Responsabilités

• Strengthen operational delivery to maximize agency business and customer acquisition.
• Deliver growth through revenue retention and generation initiatives.
• Collaborate with Branch Operations to generate customer leads.
• Achieve targets by collaborating with Branch Operations.
• Derive new initiatives from existing customers or untapped markets to bring new sales.
• Leverage vectors to achieve targets.
• Manage customer parameters and persistency for sales.
• Manage product mix as agreed from time to time.
• Track competition on products, structure and initiatives.
• Ensure compliance with guidelines laid down by Compliance Team.
• Build sustainable relationships and trust with existing customers through open and interactive communication.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure segmented product-based campaigns.
• Keep records of field Sales Calls and Home Visits.
• Use appropriate solutions and up-selling methods.
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References.
• Provide accurate, valid, and complete information by using the right methods/tools.

Description du poste

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools