Agency Development Manager

SkillLabs Resource Services Pvt. Ltd.; Jammu district; On-site; INR 250,000 - 500,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. in India seeks a proactive sales professional to strengthen operational delivery and maximize agency business and customer acquisition.

You will drive growth through retention and new sales while collaborating with Branch Operations to generate leads. Role involves targeting untapped markets, tracking competition, ensuring compliance, building lasting customer relationships, and tailoring product campaigns to client needs.

Responsibilities

• Strengthen operational delivery to maximize Agency business and customer acquisition.
• Deliver growth through revenue retention and generation initiatives.
• Collaborate with Branch Operations Team to generate customer leads.
• Achieve target by collaborating with Branch Operations team.
• Derive new initiatives through the existing customer base and untapped markets to bring in new sales.
• Leverage vectors to achieve targets.
• Manage customer parameters – persistency for sales done through channels.
• Manage product mix as agreed from time to time.
• Track competition on products, structure and initiatives.
• Compliance – ensure functions comply with guidelines laid down by Compliance Team.
• Build sustainable relationships and trust with existing customers through open and interactive communication.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and assessing present coverage and investments.
• Ensure segmented product-based campaigns.
• Follow communication procedures, guidelines and policies.
• Keep records of field sales calls and home visits.
• Use appropriate solutions and up-selling methods.
• Perform follow-ups to ensure customer satisfaction and query resolution/taking references.
• Provide accurate, valid, and complete information by using the right methods/tools

Job description

Roles and Responsibilities :-

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Follows communication procedures, guidelines & policies
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools