Agency Development Manager

SkillLabs; Jammu district; On-site; INR 300,000 - 520,000; Full time

Job summary

SkillLabs is seeking a dynamic Field Sales professional to strengthen operational delivery and drive agency business. You will collaborate with the Branch Operations Team to generate customer leads, retain revenue, and achieve sales targets through new initiatives and up-selling.

The role emphasizes building lasting relationships with customers, understanding their financial needs, and leveraging product mixes to maximize sales opportunities across untapped markets.

Qualifications

• Experience in field sales and customer relationship management.
• Ability to drive revenue through campaigns and upselling.
• Strong communication and negotiation skills.

Responsibilities

• Strengthen operational delivery to maximize Agency business and customer acquisition.
• Deliver growth through revenue retention and generation initiatives.
• Collaborate with Branch Operations Team to generate customer leads.
• Achieve targets by collaborating with Branch Operations team.
• Develop new initiatives from existing customer base to bring in new sales.
• Build sustainable relationships and trust with existing customers.

Skills

Sales

Customer acquisition

Growth strategy

Relationship building

Communication

Target achievement

Upselling

Record keeping

Job description

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools